Senior Global People Operations Specialist

About Andela:

At Andela, we know brilliance is evenly distributed around the world, but opportunity is not. For over 10 years, Andela has connected its customers with top global, remote technical talent from over 135 countries with the majority residing in emerging markets like Africa and Latin America.

As one of the world’s largest talent marketplaces, Andela gives companies greater flexibility to quickly deploy qualified technologists. With talent highly skilled in advanced technologies to support Application Development, Artificial Intelligence, Cloud & DevOps, Data Engineering, and much more, customers experience 33% faster project delivery. The company’s exclusive AI-powered platform, Andela Talent Cloud, is the industry’s only unified platform managing the complete global talent lifecycle and enables customers to fill individual roles or engage fully managed teams up to 66% faster.

Andela is on the precipice of two breakout industry transformations: one in staffing/hiring and the other in software development, both accelerated by generative AI.

Join us and change the world.

About the Role
We are seeking a Senior Global People Operations Specialist to join our lean and high-impact People team. This role will serve as the operational and systems backbone of the team, helping us scale our People programs globally. You will be the primary owner of our HRIS and be responsible for maintaining the accuracy, integrity, and accessibility of our people data and processes. You’ll also support core People operations - including regulatory reporting, audits, and workflow optimization - ensuring our systems and practices are compliant, streamlined, and scalable.

This role partners closely with People Business Partners, Staff Recruiting, and Finance to ensure a seamless experience across the entire employee lifecycle - from hire to offboarding - while also owning the backend that powers our global people operations. You’ll be a builder and doer who thrives in ambiguity, enjoys problem solving, and is passionate about driving operational excellence in a fast-paced, global environment.

Exceptional Leadership:

As an Andelan, you’ll serve as a role model for the rest of the company, you do not need to manage people to be a leader at Andela! Think about the feedback your peers typically give you – if it usually sounds like the below, we want to hear from you. 

• Low ego, low drama: You share credit, take blame. You like being wrong because it means someone else had an even better idea. 

• One team mentality: You break silos across teams. You put the company and mission first above your team alone. 

• Great listener, hungry for feedback: You’re always seeking to improve – our product, our business, yourself. You solicit diverse opinions and deeply listen. 

• Owner, not renter: You see a problem, you fix it or find someone who will. The buck stops with you.

• Team-player: You roll up your sleeves and get scrappy. You do this by proactively collaborating with your team while actively engaging in important details that matter. 

• Business problem solver: You’re not just a functional expert; you consistently get praise for approaching your function through the lens of solving business problems.

Key Responsibilities

People Systems & Data

• Serve as the primary HRIS administrator for the people team, responsible for configuration, troubleshooting, and ongoing maintenance

• Manage employee lifecycle transactions (e.g., hires, terminations, transfers, org changes, title changes), ensuring data accuracy and appropriate approvals

• Partner with Finance and IT to maintain integrations between the HRIS and payroll, benefits, and reporting systems

• Monitor and maintain role-based access, business processes, and data quality standards

• Generate and analyze reports, dashboards, and audits to support internal reporting and compliance

Operations

• Design and maintain scalable workflows and SOPs across the employee lifecycle

• Maintain templates and automation for letters, contracts, and internal documentation

• Support key operational programs including onboarding, offboarding, global mobility, and contractor onboarding

• Own process documentation and knowledge management for internal People Operations processes

Compliance, Reporting & Audit

• Ensure compliance with local employment regulations and data privacy requirements across all jurisdictions

• Own regulatory reporting processes (e.g., EEO-1, pay transparency, benefits reporting) in partnership with Legal and Finance

• Lead internal and external audits by preparing documentation and ensuring records retention is compliant with legal and internal policy requirements

People Helpdesk

• Support the global People Helpdesk by resolving employee inquiries related to HR systems, data, and processes

• Provide backup support to the broader People Ops team for benefits, onboarding, and offboarding

• Recommend improvements based on recurring helpdesk trends and employee feedback

Qualifications

• 5–7 years of experience in HR operations, HRIS administration, or people systems roles

• Deep expertise in various HCM / HRIS platforms (configuration, reporting, lifecycle processing); experience with security, integrations, and business process design preferred

• Strong project management and documentation skills with attention to detail and process rigor

• Experience supporting audits, regulatory reporting, and compliance requirements

• Familiarity with global employment practices, data privacy, and HR compliance

• Comfortable navigating ambiguity, shifting priorities, and working autonomously

• Strong communication and collaboration skills; able to partner with cross-functional teams

• Experience in a global, remote-first, or high-growth environment is a plus

Compensation
The annual salary for this position ranges from $95,000 to $100,000, depending on experience.

#LI-REMOTE

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Benefits

• Fully Remote work culture - we hire globally and all of our roles are fully remote!

• Bring your own device stipend - buy your own laptop with funds from Andela

• Flexible working hours

• Equity (as a part of the compensation package)

• Healthcare, 401k / pension

• Generous Paid Time Off, Parental Leave, Compassionate Leave

And more to come! We're on a journey to reimagine global benefits at Andela.

At Andela, we outcompete through diversity. We know that our strengths lie in the multiplicity of talents, perspectives, backgrounds & orientations resident in our community and we take pride in that. Andela is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices. Andela provides equal employment opportunities and workplace to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Our policies expressly prohibit any form of harassment and/or discrimination as stated above.
Andela is home for all, come as you are.