Senior Forward-Deployed Engineer

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale.

Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.

We're building a new Forward Deployed Engineering team, bridging our EPD and Sales teams with our most crucial customers. As one of the first in this role, you'll pioneer how we integrate into customer environments, deliver impactful results, and establish scalable practices for future deployments. The proofs-of-concept and technology you develop will directly fuel customer success and shape our product roadmap. You'll serve as a trusted technical advisor to clients and a vital link to Jasper’s core engineering and product teams.

This position reports to our Field CTO and is open to candidates located anywhere in the continental US. Expected travel for this role is 30%.

• Understand customer constraints, data flows, systems, and priorities; translate business needs into scalable technical requirements and architectures. Scope technical risk, evaluate trade-offs, and develop proofs-of-concept during sales cycles.

• Design and build embedded solutions, including integrations, inference stacks, caching, and monitoring; adapt code, connectors, and scripts for end-to-end deployments. Instrument observability with logging, metrics, and alerts to ensure reliability and performance.

• Debug and resolve production issues, such as latency, networking, and performance bottlenecks.

• Document, train, and hand off embedded systems to customer teams for long-term success.

• Define reusable patterns, starter kits, and internal libraries to accelerate future implementations. Report customer pain points and missing APIs to product and engineering teams to guide roadmap improvements and platform standardization.

• Participate in roadmap discussions, advocate for robust design practices, and help shape the future of Forward Deployed Engineering through best practices, shared tools, and close collaboration with core engineering teams.

• 5+ years of experience building and maintaining production-grade software systems (backend, integrations, or infrastructure).

• Experience in consulting or client-facing implementation roles, with comfort operating in ambiguity, translating requirements, and managing stakeholder expectations.

• Strong full-stack engineering skills across backend, APIs, data, and distributed systems.

• Experience debugging latency, network, memory, and performance issues across the stack, with fluency in observability and tracing tools (e.g., Prometheus, OpenTelemetry).

• Proven ability to design and implement robust integrations (REST, streaming, web hooks, data pipelines) with external systems and handle edge cases like partial data or schema drift.

• Exposure to machine learning or LLM systems, including inference stacks, embeddings, or model-serving pipelines.

• Strong communication skills and able to articulate trade-offs, constraints, and risks to both technical and non-technical audiences.

• Demonstrated autonomy and ownership in delivering end-to-end technical solutions, including greenfield or high-ambiguity projects.

• Willingness to travel when needed, and familiarity with security/compliance considerations in regulated environments.

At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected salary range for this role is $160,000-$185,000 base, plus a performance-based variable. Compensation may vary based on relevant experience, skills, competencies, and certifications.

• Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families

• 401(k) program with up to 2% company matching

• Equity grant participation

• Flexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from work

• FlexWellness program ($1,800 annually) to help support your personal health goals

• Generous budget for home office set up

• $1,500 annual learning and development stipend

• 16 weeks of paid parental leave

Our goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. 

We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.