Senior Engineering Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Vonigo, part of the Fullsteam organization, is a SaaS platform serving franchise and multi-location service brands across industries such as Maid Services, Junk Removal, Home Installation, and Franchise Services. We are scaling engineering delivery and are hiring a Senior Engineering Manager to lead the core engineering team while remaining hands-on in development.

This role will manage up to a team of 7 software engineers working on C#, .NET, and Azure/AWS cloud environments. The ideal candidate is a strong technical leader who can balance engineering execution, architectural decisions, and coaching while rolling up their sleeves to code when needed.

Primary Responsibilities:

Leadership & Delivery

• Lead, mentor, and grow a team of 7 software engineers, ensuring high-quality engineering execution and delivery.
• Establish sprint planning, backlog prioritization, and agile delivery culture.
• Partner with product management to align engineering work to roadmap priorities and market commitments.
• Drive accountability for code quality, test coverage, delivery timelines, and release discipline.

Hands-On Development & Architecture

• Contribute as a senior developer when needed—writing code, designing APIs, reviewing pull requests, and troubleshooting system issues.
• Provide technical oversight across the platform architecture, including .NET Core, C#, Web API services, and SQL Server.
• Lead modernization efforts by refactoring legacy components and improving system performance and scalability.
• Drive improvements to development tooling, CI/CD pipelines, DevOps practices, and monitoring.

Technical Strategy & Ownership

• Own engineering execution for Vonigo in collaboration with shared services engineering teams.
• Implement coding standards, best practices, and security guidelines.
• Ensure engineering decisions support scalability, maintainability, and product migration objectives.
• Guide technical design, architecture reviews, technical debt management, and platform stability.

Collaboration & Cross-Functional Alignment

• Partner with customer success, onboarding, and support teams to resolve escalated issues.
• Work closely with implementation engineers and solution developers to scale platform configuration capabilities.
• Collaborate with QA, DevOps, and PMO to improve release reliability and deployment automation.

Required Skills & Experience

• 7+ years of professional experience in software engineering using C# and .NET
• 3+ years of engineering leadership experience managing software engineers
• Hands-on expertise in .NET Core, Web API, RESTful services, and microservices architecture
• Strong experience with Microsoft SQL Server including schema design, stored procedures, and query tuning
• Experience in Azure or AWS (EC2, RDS, S3, IAM or equivalent cloud technologies)
• Strong understanding of CI/CD, Git workflows, DevOps practices, and cloud deployment automation
• Ability to balance leadership responsibilities with hands-on coding and technical design
• Experience working in SaaS platforms, preferably B2B vertical or field service software

Preferred

• Experience with front-end frameworks like React or Vue.js
• Experience with mobile solutions and mobile synchronization logic
• Background in workflow engines, scheduling systems, or job dispatch platforms
• Experience working with globally distributed development teams
• Experience improving legacy platforms while building new cloud services

Key Attributes for Success

• Strong ownership mindset and bias for action
• Passion for building scalable technical solutions and strong engineering culture
• Ability to lead through ambiguity during platform modernization
• Strong communicator who can partner across engineering, product, and business teams

Performance Metrics

• Sprint velocity and roadmap delivery accuracy
• Reduction in backlog and technical debt
• Code quality metrics, defect rate, and release reliability
• Engineering team productivity and retention
• Resolution time on escalated engineering issues

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.