About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!
The Team
The Conversion Engineering team plays a critical role in improving the borrower experience and driving top-line performance. This team owns the Unified Funding Application experience, building and optimizing across the stack to provide borrowers with a seamless experience.
They sit at the intersection of engineering, product, machine learning, and design to run experiments, build personalized experiences, and rapidly launch high-impact product features. With deep investments in automation and data-driven decision-making, the team’s work directly impacts one of Upstart’s most critical operating metrics: conversion rate.
How You'll Make an Impact- Lead and grow a high-performing team of 8+ engineers focused on transforming the application flow into a seamless, optimized, and personalized experience.
- Own core borrower experiences from initial application through offer acceptance, shaping critical user touchpoints across multiple product lines.
- Partner deeply with Product, Analytics, Machine Learning, Marketing, and Design to prioritize and launch high-impact A/B tests, personalization models, and product flows.
- Drive cross-functional execution that keeps stakeholders informed and involved in order to make data-driven decisions.
- Support and mentor engineers of all technical skill levels while fostering a culture of excellence, curiosity, and product-minded thinking.
- Play a strategic role in technical decision-making, including challenging assumptions, validating approaches, and helping the team scale thoughtfully.
- 2+ years of engineering management experience leading full-stack or frontend-leaning teams.
- Proven success partnering with product and analytics to deliver measurable impact on customer-facing metrics.
- Strong technical background with the ability to support and challenge technical decisions at a high level.
- Excellent communication skills and a track record of collaboration with cross-functional stakeholders.
- Experience building and scaling web applications with a focus on user experience and experimentation.
- Experience leading engineering teams in growth, funnel optimization, or personalization domains.
- Prior exposure to A/B testing, machine learning integration, or high-scale experimentation frameworks.
- Strong product mindset with a passion for understanding user behavior and making data-informed decisions.
- Familiarity with CI/CD pipelines, automated testing, instrumentation, observability, and monitoring.
Position location This role is available in the following locations: Remote
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
- Competitive Compensation (base + bonus & equity)
- Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday, vacation, sick and safety leave
- Supportive parental, family care, and military leave programs
- Annual wellness, technology & ergonomic reimbursement programs
- Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
- Catered lunches + snacks & drinks when working in offices
#LI-REMOTE
#LI-MidSenior
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
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