Senior Engineer I, Observability

Observability Platforms is focused on creating visibility into DigitalOcean’s services and infrastructure. We design, build, and operate the internal logging, metrics, distributed tracing, error reporting, monitoring, and alerting platforms that are depended on to ensure good, reliable experiences for DigitalOcean’s customers. Through a mix of open source services and in-house developed software we seek to continuously improve the ability of DigitalOcean engineers and product managers to understand the behavior of their products and services in order to improve the experiences of our customers.

• Integrating and operating open source observability software such as OpenSearch, VictoriaMetrics, Alertmanager, Grafana, and Kibana.
• Implementing features to both improve the operability of our services and help design and implement the next generations of metrics and logging at DigitalOcean.
• Guiding other engineers on how they can best utilize our systems to gain confidence that their services are performing as expected.

• Experience with open source observability systems such as Opensearch and VictoriaMetrics, not just as an end user but as someone responsible for running and maintaining them.
• Familiarity with running software on container orchestration systems such as Kubernetes or Nomad
• Experience writing software in Golang. Experience with the challenges of concurrency and distributed systems is a plus.
• Experience with DevOps tooling such as Terraform, Ansible, and Github Actions (or other relevant CI/CD experience).
• An ability to work well as part of a geographically distributed team.
• Participation in a 24/7 on call rotation
• Someone who is motivated to learn, teach, grow, explore, and seek out areas we can improve
• Strong communication and customer service skills - we provide support to the internal users of the systems we design, build, and operate.

• We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
• We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
• We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
• We reward our employees. The salary range for this position is between $140,000 - $170,000 based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. 
• We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

*This is a remote role

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