Senior Engagement Manager

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

The Principal Engagement Manager will be an expert with the Workday Deployment Methodology while managing large to complex global deployments. In this role, they will use their broad expertise to resolve multiple complex issues in creative and effective ways. They will also support executive level expectations by providing internal recommendations to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology

About the Role

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The Principal Engagement Manager will be an expert with the Workday Deployment Methodology. They will lead/manage mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management, based on field experience, as to how to potentially enhance the Workday Deployment Methodology.

• Project manage one or more Workday Financials/HCM/Payroll implementations concurrently
• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
• Provide guidance and mentoring to Professional Services resources working on your implementations
• Ensure projects are properly planned and staffed
• Manage and measure project performance using appropriate tools and techniques
• Perform risk management to collaboratively minimize and manage project risks proactively with customers
• Work with the client project manager to identify and resolve issues that could impact project scope and/or timeframes
• Present at Executive Steering Committee meetings
• Ensure the client takes advantage of Workday best practices
• Be a liaison for Professional Services when interacting with Sales and other internal stakeholder groups
• Ensure the client can serve as a reference upon completing their implementation
• Assist in the transition of the customer from Professional Services to Product Support
• Ensure the project is delivered within the budget outlined in the SOW
• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

Basic Qualifications

• 6+ years of experience implementing Workday, Oracle, SAP, PeopleSoft, UKG or similar applications. Workday preferred.
• 8+ years experience of project management with HCM, Payroll, Supply Chain or Financial implementations is a MUST
• Ability to travel 25% - 50%

Other Qualifications

• Healthcare experience strongly preferred
• Prior consulting experience either as an internal consultant or with a consulting/software company.

• Previous business development/ service sales experience is a plus. Successful candidates have a balance of functional (business) and technical acumen.

• Experience in project managing financial implementations or knowledge of financial business processes and financial reporting is desirable.

• Strong conflict management skills, including the ability to identify root causes, utilize effective communication strategies, and implement appropriate resolution techniques to foster a positive and productive work environment, are essential.

• Demonstrated influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders, are crucial.

• Exceptional relationship management skills, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment.

• Proven leadership skills, with the ability to motivate and guide teams, foster collaboration, and drive success in achieving organizational objectives.

• Ability to travel 50 percent or more of the time

• Strong background in Workday deployment methodology and processes

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.FL.Home Office

Primary Location Base Pay Range: $147,400 USD - $221,100 USD

Additional US Location(s) Base Pay Range: $140,000 USD - $248,700 USD

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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