Senior Education Programs Specialist

What your Day-to-Day will Involve

• Effectively communicate Aquablation’s value proposition to customers
• Work with the sales manager and Aquablation Sales Representative to develop a territory plan that outlines sales objectives tailored to the local market
• Effectively communicate Aquablation’s value proposition to customers
• Proactively support organizational goals and objectives, policies and procedures, and FDA regulations, including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies
• Maintain a professional and credible image with customers and teammates
• Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements
• Manage travel and expenses per approved budget
• Ensures Academic Education programs run efficiently, are effective and compliant to our regulatory standards.
• Provides instruction to surgeons, residents, and fellows in formal classroom and field settings.
• Troubleshoots product complaints in the field.
• Works to ensure presentations are consistent with PROCEPT BioRobotics’ goals and objectives and in compliance with PROCEPT BioRobotics’ indications for use.
• Provide customer feedback from resident directors, champion surgeons, residents, and fellows to internal PROCEPT First Team and content development stakeholders.
• Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
• Deliver hands-on training at academic institutions participating in the Resident Training Program, ensuring consistent and high-quality education aligned with program objectives.
• Run program planning, delivery, and follow-up across academic institutions and host training labs, while consistently meeting deadlines and maintaining high-quality execution across all responsibilities. Ensure Webinar engagement and educational dinner program attendance.
• Serve as a mentor for future hires, supporting their development through structured onboarding, field-based coaching, and ongoing guidance to ensure consistent, high-quality delivery of resident and fellow education initiatives.
• Partner with Marketing and Global Learning & Development (GLD) teams to continuously update and enhance resident education materials, ensuring content accuracy and alignment with program goals and timelines.
• Maintain detailed documentation of training engagements, participation metrics, and competency outcomes for internal reporting and continuous improvement.
• Responsibly manage administrative tasks; reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc.
• Maintain records in the PROCEPT CRM system on academic contacts and facilities

The Qualifications We Need You to Possess:

• Mandatory Travel up to 75% of the time (primarily domestic)
• Leadership skills demonstrated through past professional performance, involvement in sports, professional clubs, or associations
• Minimum 4+ years of medical device experience, preferably in an education, clinical, or sales role.
• Bachelor's degree in education, healthcare, business, or a related field; advanced degree preferred.
• Outstanding communication skills (clear and concise in all forms of communication).
• Maintain strong attention to detail.
• Ability to handle multiple assignments and effectively adapt or change priorities as needed.
• Creative problem-solving skills and the willingness to take calculated risks and act decisively (but should communicate potential consequences to enable informed business decisions).
• Ability and willingness to "roll up the sleeves" and become actively engaged in tactical execution.
•   Ability to extract and position key data elements from clinical studies that support safety and effectiveness in a concise, compelling manner.
• Excellent interpersonal and presentation skills with the ability to persuade.
• Proven ability to work independently in fast-paced, unstructured environments, while also thriving as a collaborative team player—demonstrating resourcefulness, focus, and a proactive approach to problem-solving and shared success.
• Exceptional time management and organizational skills, with the ability to balance multiple complex projects, deadlines, and travel demands with precision and professionalism.
• High level of grit and perseverance—comfortable navigating ambiguity, overcoming setbacks, and maintaining momentum when building new programs from the ground up.
• Strong adaptability and change management skills, able to quickly pivot based onsite-specific needs, feedback, or shifting organizational priorities.

The Qualifications We Would Like You to Possess :

• Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, and reporting tools.
• Robust analytical skills with the ability to interpret complex data and make informed decisions.
• Previous experience in academic program coordination, medical education, or program analysis