Senior Director, QTC Account Lead - FL

ABOUT US

As a member of the Sales and Qualified Treatment Center (QTC) Account Team, you will work alongside a team of committed team members driven to make a profound impact on people living with rare diseases through our mission of establishing gene therapy as a meaningful option for patients.

The Qualified Treatment Center Account Lead (QTAL) will have primary accountability for managing their business within their territory and driving the utilization of bluebird’s approved gene therapies within their QTC accounts.  The QTAL will achieve these goals through the development and execution of strategic account plans, dynamic collaboration with internal and external stakeholders, identifying key drivers for business performance, and education of bluebird’s gene therapy to HCPs and other key account stakeholders to drive the identification of appropriate patients.

RESPONSIBILITIES

• Delivering approved education, messages, and tools about bluebird’s gene therapy products to a broad set of QTC stakeholders, including HCPs and other key decision makers to drive product utilization
• Building and implementing strategic account plans for assigned QTCs to advance account business objectives, patient identification, and pull through of appropriate patients for bluebird’s gene therapies
• Identifying barriers within the account and collaborating with bluebird cross-functional colleagues, including but not limited to Apheresis Operations, Patient Supply, Patient Educators, Market Access, and Medical Affairs, to deploy solutions to address the account’s needs
• Engage with community-based HCPs focused on hemoglobinopathies to educate on disease state, unmet needs, and bluebird’s gene therapies
• Serving as the main point of contact for assigned accounts to coordinate the QTC activation process to onboard HCPs, apheresis, cell therapy labs, transplant coordinators, pharmacy, and reimbursement leads within the QTC.
• Providing customer insights and feedback to bluebird leadership regarding account business trends, performance, business issues, and opportunities
• Develop and implement strategic and measurable business plans to ensure the achievement of account objectives and goals (patient starts, patient pull through, and QTC activation).
• Maintaining expertise in Hemoglobinopathies, including Sickle Cell Disease, Transfusion-dependent B-thalassemia, bluebird’s gene therapy products, and gene therapy treatment process,

QUALIFICATIONS

• Bachelor’s degree required with 10+ years of experience in the healthcare industry and a high performance track record, preferably in sales and commercially focused roles (Sales, Operations, Account management, etc)
• Direct line leadership experience preferred
• Successful track record within hospital in and outpatient settings, including development of KOL relationships, KOL Development
• Demonstrated experience in specialty therapeutic areas such as Hematology, CAR T, or Cell and Gene Therapy
• Strong account management experience within hospitals, IDNs, ACOs, and/or organized customers; Strong clinical selling experience is a must (high level of clinical and selling acumen)
• Entrepreneurial spirit and strong problem-solving skills for business management of territory
• Strong communication and relationship-building skills, applying a consultative approach to establish and sustain a strong network with a wide range of stakeholders
• Proficient with MS Office (including Word, Excel, and PowerPoint), Field Force Effectiveness tools (e.g. Veeva) and administrative tools (e.g. Concur)
• Travel up to 50-75% for face to face customer meetings and national company meetings