Senior Director Product Management

As Senior Director of Product Management, you will lead a team of product managers responsible for a core segment of our product portfolio. This may include offerings such as patient onboarding, financial assistance, nurse support, adherence programs, or digital engagement tools.

You will drive product strategy, execution, and performance across your domain, ensuring that our solutions meet the evolving needs of life sciences clients while delivering measurable impact for patients. This is a highly cross-functional role requiring close collaboration with operations, engineering, regulatory, commercial, and client-facing teams

• Product Leadership
1. Own the strategy and roadmap for a defined set of patient support offerings (digital, service-based, or hybrid).
2. Translate market needs, client feedback, and regulatory trends into actionable product plans.
3. Ensure offerings are scalable, compliant, and aligned with therapeutic area-specific needs.
• Team Management
1. Lead and mentor a team of product managers and product owners.
2. Foster a high-performance culture focused on innovation, accountability, and customer impact.
• Execution & Delivery
1. Partner with engineering, operations, and service delivery teams to ensure timely and high-quality execution.
2. Oversee product lifecycle management, from concept through launch and optimization.
• Client & Market Engagement
1. Serve as a subject matter expert in client discussions, proposals, and program design sessions.
2. Engage with patients, providers, and internal stakeholders to validate product direction and improve user experience.
• Compliance & Quality
1. Ensure all offerings meet applicable regulatory and privacy standards (e.g., HIPAA, 21 CFR Part 11, OIG guidance).
2. Collaborate with legal, compliance, and quality teams to manage risk and maintain audit readiness.
• Performance Management
1. Define and track KPIs related to product adoption, patient outcomes, client satisfaction, and operational efficiency.
2. Use data to drive continuous improvement and inform investment decisions.
• Performs other related duties as assigned by management. 

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees within the Product department.

• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

• Bachelor’s degree in life sciences, business, or related field; MBA or advanced degree preferred
• 8–12 years of product management experience, with at least 3 years in a leadership role.
• Strong background in life sciences, healthcare, or patient services; experience with patient support programs is highly preferred.
• Proven ability to manage both digital and non-digital (service-based) offerings.
• Deep understanding of regulatory and compliance frameworks relevant to patient engagement.
• Excellent communication, stakeholder management, and strategic thinking skills.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.