Senior Director, Product and Sales Support

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.   

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.   

CoStar Debt Solutions, located in Boston, MA, works with market participants across the commercial real estate (CRE) debt spectrum. Our solution provides them with the ability to better target business, appropriately price loans and bonds, make informed approval of credits, actively manage their portfolio with robust stress testing and surveillance measures, assess refinance risk and execute with a disciplined framework. Our clients include depository institutions and private lenders, ranging from banks and credit unions to asset managers and insurance companies as well as government agencies. 

This role will be onsite in our Boston, MA offices.

Role Description: 

The CoStar Debt Solutions team is looking for a Senior Director who will be a subject matter expert acting as a liaison with customers/clients, business and sales professionals to drive growth and success of CoStar’s Debt products.  This individual will build and drive relationships with market participants across the commercial real estate debt spectrum.  Additionally, this individual will leverage their industry expertise and market feedback to contribute to the ongoing direction and design of our products. Our solutions provide lenders and CMBS investors with the ability to better target opportunities, make informed credit decisions, actively manage their portfolio with robust stress testing and surveillance measures, assess refinance risk and execute with a disciplined framework.  They will play a critical role in educating clients on the power of CoStar’s debt solution, training the broader sales force, and working as part of the CoStar Debt Solutions business to execute overall strategy.  This individual will need to have a broad understanding of Commercial Real Estate Debt and experience within a sales and/or Product or a role acting as a liaison between sales and product and customers.     

Responsibilities:   

• Be the go to resource and liaison between clients, sales and the business on all matters related to CoStar’s Debt Solutions product    

• Develop deep functional knowledge of the Debt Solutions product and be able to articulate to clients and sales people    

• Act as the main point of contact for customers/clients and sales professionals for all technical inquiries related to the Debt Solutions product    

• Possess extensive knowledge of the commercial real estate market, lending products, regulations and trends   

• Contribute to ongoing product design and development 

• Develop strong relationships with relevant internal stakeholders including sales, marketing and product    

• Drive strategic relationships across the commercial real estate lending community including large, mid and small banks and credit unions   

• Demonstrate in-depth knowledge of bank and lending regulations including Capital Adequacy, Stress Testing and Current Expected Credit Losses (CECL)   

• Build deep relationships within clients that expand below the C-Suite and include the front, back and middle office   

• Develop sales strategy for the lending product which includes everything from training on the product, client strategy to transaction closing and client success    

Basic Qualifications:    

• Bachelor's degree required from an accredited, not-for-profit, in-person University or College  

• 12+ years of Commercial Real Estate lending experience is strongly preferred; lending experience across other similar products is required   

• 3+ years of experience in a role that required working knowledge of lending regulations including Dodd Frank Stress Testing, Capital Adequacy and CECL   

• 5+ years of experience in a market facing role delivering product to clients/customers, prospects and ensuring successful transactions relationship management skills that include both internal and external stakeholders   

• Demonstrated ability to work with cross-functional teams to deliver product to end user   

• A collaborative mindset and strong communication skills to influence across product, design and engineering. 

• Exceptional written and verbal communication skills   

• Experience in SaaS, enterprise, or multi-platform environments. 

• A track record of commitment to prior employers. 

Preferred Qualifications:  

• MBA and/or CFA preferred  

What’s in it for you?    

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.   

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement. 

Our benefits package includes (but is not limited to):   

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug   

• Life, legal, and supplementary insurance   

• Virtual and in person mental health counseling services for individuals and family   

• Commuter and parking benefits   

• 401(K) retirement plan with matching contributions   

• Employee stock purchase plan   

• Paid time off   

• Tuition reimbursement   

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)  

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups   

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks   

This position offers a base salary range of $201,000- $271,000, based on relevant skills and experience and includes a generous benefits plan. 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.   

#LI-MM5