Senior/Director, IT Operations and Governance

Responsibilities

• Translate IT strategy and roadmap into actionable projects, workplans, and operational initiatives.
• Provide leadership and direction to internal IT personnel, contractors, and managed service providers.
• Oversee day-to-day IT operations and service delivery.
• Partner with business leaders across Clinical Development, Regulatory, Quality, Finance, Legal, HR, and other functions to prioritize technology initiatives and ensure successful delivery of business outcomes.
• Direct execution of technology initiatives across infrastructure, cybersecurity, collaboration platforms, business applications, and GxP systems.
• Manage project portfolios and ensure timely delivery of priorities, milestones, risks, and dependencies.
• Manage relationships with managed service providers, consultants, software vendors, and implementation partners.
• Coordinate internal stakeholders and external resources to ensure technology initiatives remain on schedule and within scope.
• Lead development, maintenance, and implementation of IT policies, standards, SOPs, and operational procedures.
• Support cybersecurity, privacy, and regulatory compliance initiatives including NIST CSF, GxP requirements, data protection regulations, and audit readiness activities.
• Maintain governance processes, documentation, and evidence required for inspections, audits, and due diligence reviews.
• Identify opportunities to improve processes, workflows, and operational maturity.
• Assist in workforce planning and resource allocation decisions.

Education & Experience

• 10+ years of progressive information technology experience, including leadership responsibility for cross-functional initiatives, service providers, and technology teams.
• Experience in biotechnology, pharmaceutical, life sciences, or regulated healthcare environments.
• Demonstrated success managing external service providers and technology vendors.
• Experience developing and implementing IT governance frameworks, policies, and SOPs.
• Strong project and program management capabilities.
• Working knowledge of cybersecurity frameworks such as NIST CSF.
• Experience supporting regulated systems, computer system validation, audits, and compliance programs.
• Ability to communicate effectively with executive leadership and cross-functional stakeholders.
• Strong analytical, strategic thinking, and problem-solving skills.
• Ability to thrive in a fast-paced, ambiguous environment while managing competing priorities. 
• Commitment to fostering a diverse and inclusive workplace. 

What We Offer

• Opportunity to join a mission-driven team where you'll contribute to impactful work, take on varied responsibilities, and grow quickly in a dynamic environment
• Competitive compensation, including base salary, performance bonus, and equity
• 100% employer-paid benefits package
• Flexible PTO; also, two, one-week company-wide shutdowns each year
• A commitment to your professional development, with access to resources, mentorship, and growth opportunities

Salary Range

The salary range for this position is $220,000 to $260,000. The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. 
 
Additional Description for Pay Transparency:
The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation – Unlimited PTO; Sick time – 10 days per calendar year; Holiday pay, including two Company shut downs; Parental Leave – 16 weeks within one year of the birth/adoption/foster care of a child; FMLA; Military Leave. Additional information can be found - https://www.crescentbiopharma.com/careers/#benefits