About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is based in San Francisco, CA. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You’ll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks—enabling extraordinary employee and customer experiences. With AI and Machine Learning embedded throughout the platform, LM Envision helps IT teams improve efficiency, reduce alert fatigue, predict trends, and drive digital growth.
LogicMonitor has earned the highest Net Promoter Score of any IT Infrastructure Management provider, and we’re proud of our strong customer loyalty and award-winning culture. We’ve been certified as a Great Place to Work® and recognized as one of BuiltIn's Best Places to Work for seven years running.
We’re seeking a Senior Director of Digital Transformation to drive the modernization of LogicMonitor’s internal technology landscape. This leader will work cross-functionally to deliver impactful, scalable digital initiatives—leveraging AI, automation, and data strategy to improve how our teams work and how we serve our customers.
Here's a closer look at this key role:- Strategic Execution & Innovation
- Support the development and execution of LogicMonitor’s digital transformation roadmap, focusing on AI, automation, and process optimization.
- Collaborate closely with senior leadership and cross-functional teams to identify and deliver initiatives that improve operational efficiency, employee enablement, and customer experience.
- Serve as a key voice in identifying opportunities where emerging technologies can unlock value for internal teams and stakeholders.
- Help drive business process improvement and digital maturity initiatives across departments.
- Enterprise Applications, Data & Enablement
- Oversee LogicMonitor’s core business application ecosystem (e.g., ERP, CRM, HRIS) and lead optimization efforts to align systems with evolving business needs.
- Partner across functions to ensure platforms are integrated, intuitive, and support real-time, data-driven decision-making.
- Strengthen business intelligence and analytics capabilities by improving data access, governance, and visualization across the company.
- Support the development of a data strategy that enables scale, insight, and innovation.
- AI & Automation
- Lead the evaluation and rollout of AI tools that support team productivity and operational efficiency across internal functions.
- Drive digital enablement in key service areas such as Professional Services, ensuring teams are equipped with intelligent tools and scalable workflows.
- Work closely with Legal and Compliance to ensure AI and data use align with privacy, ethical, and regulatory standards.
- Leadership & Collaboration
- Build and lead a high-performing team focused on enterprise applications, data analytics, and digital enablement.
- Cultivate a culture of innovation, continuous improvement, and user-centric design thinking.
- Act as a cross-functional leader and change agent to drive adoption and long-term value of new digital capabilities.
- Bachelor’s degree in Information Systems, Business, Computer Science, or a related field (MBA or master’s preferred)
- 12+ years of experience in digital transformation, enterprise applications, or business systems (with increasing leadership responsibility)
- Proven track record leading technology-driven initiatives that enhanced business outcomes
- Experience with major platforms (ERP, CRM, HRIS) and data tools; comfortable working across IT, Ops, and GTM functions
- Strong understanding of business process optimization, automation, and enterprise scalability
- Familiarity with customer-facing team enablement (e.g., PS, CX) through digital tools and insights
- Excellent communication, stakeholder management, and team leadership skills
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 5/15/2024
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-Hybrid #BI-HybridLogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Top Skills
LogicMonitor Boston, Massachusetts, USA Office
Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration.
Similar Jobs at LogicMonitor
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
