Senior Digital Project Manager — Americas Team

Fueled is a leading digital strategy, design, and engineering agency. United with 10up – now the brand of our WordPress practice – we are a 300+ person team that has designed and built hundreds of digital products and experiences for brands like Google, Apple, The New York Times, ESPN, Victoria’s Secret, MGM Resorts, Albertsons, and CLEAR.

A Senior Project Manager at Fueled is not just a task manager, but a strategic contributor to every project, and the driver for successful client delivery. Join a team of collaborative, cross-discipline professionals who have been pushing the boundaries of enterprise-level projects for over 12 years.

You’ll have ownership and input on a combination of innovative, challenging projects and ongoing support engagements – we believe in balanced and diverse workloads through dedicated resource management. We have a supportive Client Delivery structure, with established Project Management processes, while still allowing for autonomy.

• Act as the day-to-day Project Manager for 4 - 7 active projects; exhibiting senior-level ownership over all project scopes/plans, client meetings, written status updates, demos, risk management and iterative scope / expectation management. 
• Consistently track and analyze project progress and budget burn, and work with group and project leadership to escalate concerns and/or risks, and mitigate appropriately.
• Ensure superior quality deliverables by collaboratively engaging cross-discipline leadership, and enforcing rigorous QA processes and standards to provide end-to-end delivery and client satisfaction.
• Lead discovery engagements (onsite and remotely) that expertly define cross-discipline project requirements and that demonstrate an expert understanding of underlying client business goals and objectives.
• Proactively recognize and realize opportunities to deepen client partnerships and expand account value.

• Align roadmap priorities with client goals, collaborating with the Product Manager to balance user needs, business value, and technical considerations.
• Strengthen cross-functional cohesion, ensuring designers, engineers, and strategists work efficiently together across the entire product lifecycle.
• Help expand the partnership, working with Commercial, Product, and Growth teams to shape new scopes and identify opportunities for future work.
• Improve delivery predictability and efficiency, introducing process refinements that reduce friction and enhance execution across teams.
• Keep clients ahead of industry shifts by applying knowledge of CMS platforms, digital products, and emerging technologies—including AI—to guide forward-looking solutions.

• You have experience delivering full scope CMS-based web projects for enterprise clients, ideally in an agency environment, and preferably with a practical understanding of the WordPress platform.
• You can describe tangible examples of deescalating project risks by working with members of your team and leadership to develop collaborative solutions.
• Your roles and responsibilities have been primarily client facing. You are often the main point of contact for client requests, escalations, comprehensive updates, and senior-level consultation.
• You have a proven track record of deescalating project risks by working with members of your team and leadership to develop collaborative solutions.
• You are an effective leader of cross-discipline project teams - across account strategy, experience design, engineering, QA and support - and are able to keep the team motivated and on task to deliver the best project outcomes.
• You have excellent verbal and written English communication skills, both internally and externally.

We offer competitive salaries and benefits. Compensation is determined based on a variety of factors including relevant experience, other job-related qualifications, geographic location, and business needs.