Deal Desk Manager

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

commercetools is looking for a highly motivated, results-oriented Deal Desk Manager to join our Deal Desk Team. In this role, you will support our sales teams with deal negotiation strategy, contracting documents and help to outline the pricing framework during the entire sales cycle. You will also have the opportunity to work cross-functionally throughout the organization at all levels. This role is a perfect match if you want to take your career to the next level and help support the growth of the fastest-growing e-commerce software company.

Your Mission:

• Partner in a trusted advisor capacity with Sales, Revenue Operations, Legal, and Finance to manage the contract review process for a variety of commercials, revenue recognition, and non-standard deal structures.
• Support developing global deal processes to ensure deals are structured and processed efficiently and aligned with internal company policies while meeting specific customer requirements.
• Understand the start-to-end processes to help facilitate all aspects of the role, from initial pricing strategy to order form creation to contract signatures, order processing and SFDC data management.
• Oversee commercial terms and non-standard approvals.
• Ensure pricing consistency, deal design accuracy, and develop winning strategies.
• Accelerate growth, improve sales velocity, and ensure fair value by executing on deal structuring practices & policies.
• Provide financial modeling and analysis to support decision-making and business impact.
• Provide ongoing enablement to Sales on the best practices for pricing and contracting.
• Regularly prepare and analyze KPIs and pricing trends.

What you need to succeed:

• Pricing/Deal Strategy experience in a SaaS environment.
• Experience with reviewing redlines, editing, and negotiating customer contracts.
• Analytical background with strong problem-solving skills and ability to navigate internal resources.
• Effective communication skills (written and verbal) with the ability to clearly explain complex concepts to all levels of the organization.
• Detail oriented, structured & pro-active attitude.
• Proficiency in Business Intelligence tools and Excel.
• Experience with Salesforce CRM & CPQ and NetSuite.

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.