About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/government. 1
About the Team
The Government Batch Consulting Group is a team of trusted consultants and technical experts focused on helping government agencies and law enforcement organizations unlock the value of complex data. Working at the intersection of data, technology, and public service, the team delivers innovative batch processing solutions that improve operational efficiency, strengthen program integrity, support revenue recovery efforts, and enable more informed decision-making. Through close collaboration with clients and cross-functional partners, the team is committed to delivering high-quality solutions, driving continuous improvement, and helping agencies achieve meaningful outcomes for the communities they serve.
About the Role
This role provides expert consultation and support for custom Government batch solutions throughout the sales, implementation, and fulfillment lifecycle. Working closely with internal teams, customers, and stakeholders, you will help define requirements, develop scalable solutions, manage projects, and drive successful outcomes that support government clients’ operational objectives. You will also contribute to product innovation by identifying opportunities to transform repeatable custom solutions into broader market offerings.
Responsibilities
- Take ownership of opportunities and tasks submitted through Salesforce, including custom batches and modifications
- Provide expert consultation to internal and external stakeholders regarding custom Government batch solutions
- Participate in client engagements to understand business needs, workflows, product usage requirements, and solution objectives
- Build and maintain relationships with cross-functional teams including Batch Engineering, Batch Support, SIU, and Market Planning
- Identify opportunities to commoditize repeatable custom batch solutions and support the full Go to Market (GTM) process
- Facilitate projects involving sales, clients, and production teams to support solution implementation
- Support Single Sign On (SSO) implementation activities for the Accurint product suite and document data and processing requirements
- Develop and communicate performance analysis, diagnostics, trends, and reporting to clients and internal stakeholders
Requirements
- Experience consulting with internal and external stakeholders on technical or data-focused solutions
- Ability to gather, document, and analyze customer requirements and translate them into effective solutions
- Experience managing multiple projects and coordinating activities across cross-functional teams
- Knowledge of batch processing, data operations, file processing, or related solution environments
- Ability to develop, interpret, and present performance metrics, diagnostics, and trend analysis
- Experience using Salesforce or similar systems to track opportunities, projects, and stakeholder communications
- Strong communication and relationship-building skills with technical and non-technical audiences
- Ability to support quality control initiatives and contribute to continuous process and product improvement initiatives
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX Waltham, Massachusetts, USA Office
Waltham, United States
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