Direct Travel
Senior Corporate Travel Advisor - Remote - Sabre GDS - 9am-6pm PST
Be an Early Applicant
Provide comprehensive domestic and international corporate travel arrangements using corporate contracts and preferred suppliers. Create multi-segment itineraries, support accounts, ensure travel policy compliance, deliver high-level customer service via phone and email, follow company procedures, attend trainings, and maintain accurate, efficient work within prescribed hours.
Job Summary & Responsibilities
As a key member of the Corporate Operations team, the Sr. Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.
Work hours are 9 AM - 6 PM PST.
Expedition Expectations
- Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, and rail
- Ability to create domestic and international multi-segment, multi-destination itineraries
- Supports one or more accounts
- Operates within detailed procedures
- Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
- Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
- Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Passport to Success
- Minimum 10 years of corporate travel consultant experience
- Ability to create domestic multi-segment, multi-destination itineraries
- Ability to meet and exceed required performance standards
- Excellent customer service skills required
- Excellent verbal and written communication skills required
- Minimum knowledge of Outlook skills and basic Microsoft platforms
- Must be able to lawfully work within the US and have unrestricted work authorization for US
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