The Senior Consultant manages Salesforce platforms, implements DevOps processes, and ensures operational reliability while overseeing project management activities.
Job Purpose and Impact
Key Accountabilities
Qualifications
- The Senior Professional, Operations job maintains the smooth operation of the organization's infrastructure by performing complex tasks, including monitoring systems, troubleshooting issues, and implementing security measures. With minimal supervision, this job resolves network issues, handles incidents, and conducts protocol analysis to ensure proper communication between network devices. This job collaborates with vendors and internal teams to document complex network and infrastructure issues and implement security measures to protect the network infrastructure.
Key Accountabilities
- Salesforce Platform Management: License, environment, and sandbox management; configuration and customization.
- Development Skills: Apex, Visualforce, Lightning Web Components.
- DevOps & CI/CD: Flosum, Copado, Git, Jenkins, Ant; agile methodology; end-to-end release process.
- System Reliability: Backup/disaster recovery planning, database archival, performance monitoring.
- Strategic Planning: DevOps strategy creation, cross-platform coordination, stakeholder/vendor management.
- Communication: Strong stakeholder engagement and issue resolution across teams.
Qualifications
- Manage Salesforce licenses, platforms, and sandboxes
- Set up and maintain development, testing, automation tools, and IT infrastructure
- Plan team structure and oversee project management activities
- Define and implement DevOps processes (development, testing, release, support)
- Review and validate software code; troubleshoot and fix bugs
- Design, develop, and test Apex, Visualforce, and Lightning Web Components
- Promote automation and continuous improvement (CI/CD pipeline)
- Select and deploy CI/CD tools; manage incident response and root cause analysis
- Conduct vulnerability assessments and implement cybersecurity measures
- Coordinate with platform teams, vendors, and stakeholders
Top Skills
Ant
Apex
Copado
Flosum
Git
Jenkins
Lightning Web Components
Salesforce
Visualforce
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
