Senior Consultant - Business Intelligence

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Using discretion and judgement, the Senior Consultant - Business Intelligence role helps design, test, and deploy solutions that address the business needs of the department focusing on reporting and dashboards to deliver analytics and insights.  This entails knowledge of the business process and applications that support them. They meet with project stakeholders, Sr management leaders and business partners throughout the organization to engage, gather business requirements and determine the application technology strategy.  Additionally, they collaborate and consult with Enterprise Architecture (EA), Data Governance, external vendors, and internal IT resources.  This position also plays a valuable role in the development, enhancement and deployment of applications following the MFS system‐development life cycle while working to release projects and maintenance items for the benefit of our clients and internal business partners.

WHAT YOU WILL DO

• Design, test, deploy and maintain Reports & Dashboard using standardized business intelligence and CRM tools through an agile project methodology. Collaborate with project team members, business users, QA, developers, and other technology professionals in an agile environment to ensure that project deliverables are completed on time and within budget.      
• Serve as point of contact for business users of all levels and other technology teams to provide support for business reporting functions related to the business unit.
• Performs analysis of business activities to determine business requirements primarily related to the appropriate business unit.  Works with Senior Management, Strategists and Technology teams to understand and define business requirements into stories, actionable visualizations and functional specifications.
• Act as a leader between business stakeholders and the technology organization to ensure proper implementation of requirements within the expected timetable. Communicates any material modifications of business requirements to product owners and business stakeholders.
• Perform ongoing comprehensive reviews of existing capabilities and drive reporting initiatives acting as a SME for enterprise-wide initiatives.
• Follow the MFS Software Development Lifecycle (SDLC), ensuring that all steps of the process are followed prior to releasing any code.  Working with technology teams to ensure constancy and accuracy of key metrics related to sales and data integrity.
• Formulates and defines systems scope and objectives based on both user needs and an understanding of applicable business systems and industry requirements. 
• Mentors and coaches less experienced team members.

WHAT WE ARE LOOKING FOR

• Minimum of 6-8 years related experience.
• Bachelor's degree or equivalent experience in a business or technology related field.
• Strong technical skills including understanding of query languages (SQL) and messaging protocols.
• Proven ability to efficiently utilize resources and communicate with others, both verbally and in writing.
• Proven analytical skills and demonstrated ability to make independent decisions.
• A firm understanding of systems development lifecycle and agile framework.
• Ability to consider the business implications of the application of technology to the current and future state business environment.
• Proven ability to develop creative solutions and translate them to meet business needs and provide actionable visualizations.
• Strong knowledge of relational databases and concepts.
• Experience working with ETL (Extract, Transform Load) software and API tools
• Knowledge of Tableau, Salesforce, other MFS enterprise systems, underlying relevant technical architecture and business processes preferred but not required. 

#LI-HD1

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) 

• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8,000 annually 

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [email protected] for assistance. 

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.