Senior Compliance Consultant

This is an exciting opportunity for a candidate to join a department that is critical to supporting the oversight of the compliance programs for John Hancock Distributors LLC (“JHD”), John Hancock Investment Management Distributors LLC (“JHIMD”), Manulife John Hancock Brokerage Services LLC (“MJHBS”) and John Hancock Personal Financial Services, LLC (“JHPFS”). 

JHD and JHIMD are wholesale broker dealers that underwrite and distribute several John Hancock securities related products including investment company offerings, 529 College Savings Plan and variable contract insurance products. MJHBS is a retail Broker-Dealer approved to engage in private placements, mutual funds and variable life and annuities, equities, municipals (529 plans), options, corporate debt, and U.S. Governments. JHPFS is a Registered Investment Adviser involved in developing and bringing to market digital advice product solutions to assist investors in managing their investments and personal financial goals. 

Reporting to the Compliance Director, the Senior Compliance Consultant is a dynamic and multi-faceted role. This position is primarily responsible for developing and executing a comprehensive training and development program for our U.S. based broker-dealers. Additionally, the role will lead our risk assessment efforts to drive compliance testing and monitoring priorities and serve as the primary compliance support for distribution efforts related to private placement offerings.

This role is crucial in supporting Manulife’s U.S. based broker-dealers, playing an integral part in achieving the overall strategic priorities, initiatives, and goals of the GWAM US Retail Compliance team.

Position Responsibilities:

• Develop and implement the U.S. broker-dealer training and education program, including the Annual Compliance Certification, Annual Compliance Meeting, and Firm Element Continuing Education sessions. This involves a consideration of emerging regulatory risks and best practices to reinforce a culture of compliance and ethics.

• Lead the ongoing assessment of inherent regulatory risks applicable to our businesses and evaluate the strength of corresponding controls. This will drive compliance testing and monitoring priorities and inform the development of additional policies and procedures.

• Provide knowledgeable interpretation and analysis, in consultation with legal counsel, on regulatory matters affecting the distribution of private placements. This includes evaluating new initiatives, distribution strategies, and control activities.

• Support the administration of policies and procedures designed to identify, assess, communicate, manage, and mitigate regulatory risks, thereby reducing the risk of non-compliance.  

• Monitor the regulatory environment to assess risks applicable to our business and advise on the impact to policies and procedures. 

• Provide compliance reporting to the Compliance Director, Chief Compliance Officer(s) and Global Compliance Office. 

• Coordinate regulatory examinations of the Broker-Dealers and assist, as needed, with responses to regulatory inquiries. 

• In conjunction with the Compliance Director, be responsible for the administration, maintenance, and relationships with third party vendor solutions used by the Department. 

Required Qualifications:

• The ideal candidate will have 5+ years of broker-dealer compliance experience or comparable financial services industry experience. 

• The candidate must have extensive knowledge and understanding of broker dealer securities regulation (investment adviser/investment company a plus) and broker dealer operations, as well as an understanding of investments, securities markets and securities distribution methods as evidenced by educational background, experience background and/or FINRA licenses. 

• The ideal candidate will be both a self-starter and a team-player.  

• Capable of managing multiple tasks simultaneously. 

• Demonstrate a flexible mindset and show resiliency when faced with setbacks and challenges. 

• Possess excellent organizational skills with a disciplined approach to their work. 

• Demonstrate strong written and verbal communication skills. 

• Is technologically proficient, with experience working with AI tools, Risk Management and Learning Management System (LMS) platforms, SharePoint sites, and Microsoft O365.

• Exhibits strong analytical and problem-solving skills. 

• Possess a strong ethical compass that is aligned with the company’s values.

• Displays a desire to learn and be a continuous learner. 

• Prefers a collaborative work environment and embraces a hybrid work arrangement. 

• Ability to work collaboratively with cross-functional teams and internal business partners and stakeholders.

• Series 7 and Series 24 licenses, preferred.

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Primary Location

Boston, Massachusetts

Hybrid

Salary range is expected to be between

$90,225.00 USD - $162,405.00 USD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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Company: John Hancock Life Insurance Company (U.S.A.)