Senior Cloud Engineer

As a Senior Cloud Engineer in Transcarent’s cloud tooling team, you will build the framework to define the infrastructure as code, build the internal cloud platform to enable other engineers to create and deploy their applications and services quickly and efficiently. You will become the subject matter expert in various AWS services. 

A day in the Life… 

• Design, develop and operate cloud infrastructure: Design, build, and maintain shared AWS-based infrastructure powering company applications and services running on ECS, EKS, and Lambda platforms. 

• Automate and enable self-service: Develop infrastructure as code automation platform using TypeScript and Python to automate AWS resource provisioning, enabling other teams to work independently and efficiently with AWS infrastructure. 

• Mentor, consult and support: Provide tooling, guidance, and consultation to engineering teams while mentoring junior engineers to meet company standards and grow their technical expertise. Work with teams across America and Europe in different time zones. 

• Production data support: Be able to provide efficient support for engineer teams which do not have production sensitive data access. 

• Ensure reliability and support: Develop cloud application resiliency enabling solutions, participate in on-call rotations for AWS infrastructure issues, and serve as a subject matter expert for specific AWS domains. 

• Embrace collaboration: Actively contribute as part of a globally distributed team using agile principles for self-organization and continuous improvement. 

What we are looking for... 

• 8+ years of relevant experience in Software Engineering and Cloud Platform development roles. This includes 2+ years of senior-level experience designing and implementing complex, high-impact internal delivery platforms. You should have experience with distributed and cloud-based architecture patterns and best practices. Proven success in delivering new features to production is essential. 

• Proficiency in AWS cloud infrastructure with a focus on serverless and containerized solutions and their orchestration (Kubernetes, ECS). Expertise in TypeScript or any static-typing programming languages is required. Experience with Python programming is highly desirable. You should have a solid understanding of Cloudformation/CDK and Terraform Infrastructure as Code frameworks. 

• Experience with building infrastructure automation and seamlessly integrating these solutions into CI/CD pipelines and the software development lifecycle. 

• Good knowledge of Linux internals and common Linux distributions. 

• Familiarity with networking, TCP/IP, load-balancing, routing principles, CDN, DNS, HTTP, SSL and API routing. 

• A team player with strong interpersonal skills who thrives in globally distributed environments. You bring empathy and adaptability to collaborative problem-solving. Strong analytical and problem-solving abilities with keen attention to detail are essential. Someone with exceptional verbal and written communication skills who can create clear, concise, and well-organized documentation. You should be able to create supporting diagrams to explain complex topics with transparency and clarity. 

• A self-driven professional with a passion for DevOps methodologies and agile principles. You should thrive on helping engineers solve complex challenges that others deem impossible. You are willing to jump on a production incident call and work with developers for a resolution. 

• A bachelor’s degree in one of the engineering or science fields such as CS, Math, CE, EE or Physics is preferred. 

Total Rewards 
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.  Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. 
 

Our benefits and perks programs include, but are not limited to: 

• Comprehensive medical, dental, vision, life, and disability benefits, including access to Accolade Advocacy, Accolade Care, and Accolade EMO. 

• HDHP medical plan with generous employer contributions towards an HSA 

• 401(k) Retirement Plan with matching employer contributions 

• Open Time Off 

• Accrued Sick & Safe Time Off 

• Generous Holiday Schedule + 5 floating holidays 

• Paid parental leave 

• Subsidized commuter benefits programs 

• Virtual access to coaching, self-care activities, and video-based therapy and psychiatry through Headspace  

• 1 Volunteer day per year 

Location 
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US. 
 

Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.