Senior Client Executive - Remote

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

The Senior Client Executive builds and maintains long-term relationships with clients to gain an understanding of the partner's organization, goals and product/service needs. This is an ongoing relationship management role responsible for revenue protection and growth, adherence to contractual Service level agreements, pricing, and compliance terms.

Responsibilities

• Develop relationships with clients by researching and understanding their needs, responding to client concerns and challenges, and being the liaison between the client and internal departments.
• Support the renewal of existing business
• Provide tracking and monitoring of subscriber growth rates in aggregate to manage low touch accounts, and identify potential growth opportunities
• Advise client on product bundle, platform and integration best practices and address gaps/opportunities.
• Create upsell demand within existing relationships
• Collaborate with MCE to ensure call center issues are addressed and the contracts are right sized when needed to adhere to subscriber growth
• Research client needs and determine how to bundle products to meet client requirements.
• Maintain contact with product and service users to enhance client relationships.
• Provide customer insights to product and marketing functions to position our offerings.
• CRM accountability, Forecast & GAP reporting.
• You will be an individual contributor and report to the Vice President, Sales

• Bachelor's degree required.
• 8 years relationship management related experience.
• Sales drive and motivation.
• Intellectual horsepower combined with problem solving and analytical skills.
• Knowledge of SaaS solutions or an appetite to learn.
• Customer service and project management skills.
• Willingness to travel 30% - 40%

Benefits/Perks:

• Great compensation package and sales incentive plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work fully remote, hybrid or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.

Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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