Senior Business Systems Analyst

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. 

At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers.

Position Overview:

Ameresco is hiring a Senior Business Systems Analyst to primarily support finance enterprise systems and functions.  The Senior Business Systems Analyst will work closely with the IT Senior Manager supporting Finance systems to provide project and technical support using D365 and other financial systems.  The role will provide business process improvements efficiencies as well as workflow, user security administration, upgrades, enhancements, and system troubleshooting.  This position is in the Information Technology department and reports to the Director of Business Applications.

Responsibilities:

• Collaborate with Finance business to gather, analyze, and document requirements for new/existing systems and enhancements.

• Translate business needs into detailed functional and technical specifications.

• Evaluate existing systems and processes to identify opportunities for optimization.

• Partner with the finance leadership to implement transformation initiatives improving business and technical tasks and reduce/eliminate manual processes.

• Work closely with business users, project managers, functional and technical subject matter experts to ensure successful delivery of solutions.

• Facilitate sessions to elicit requirements and validate solutions.

• Develop use/cases, process flows, and data models to support system design.

• Support of business user acceptance testing (UAT) and training efforts.

• Monitor system performance and troubleshoot issues post-deployment.

• Maintain documentation and ensure compliance with internal standards and policies.

• Manage and optimize cyclical system administration tasks, including audit processes, system reporting, and access reviews, ensuring compliance and operational continuity.

• Use JIRA to triage, track, and resolve tickets.

• Contribute to the development and delivery of user training and documentation for new processes and features.

• Perform other duties as required.

Minimum Qualifications:

• Bachelor’s degree in Information Systems, Business Administration, or related field.

• Minimum of 5 years of experience in business/ systems analysis using enterprise solutions for HCM, Financial Operations, or similar.

• Strong understanding of software development lifecycle (SDLC) and Agile methodologies.

• Proficiency in tools such as JIRA, Confluence, Microsoft products including excel, Power Automate, Power BI, Snowflake.

• Business process improvement/ change management documentation and support.

• Business processes definition, system automation, risk, compliance, SOX, SOC, and audits.

Additional Qualifications:

• Ability to work independently and manage multiple priorities.

• Excellent verbal and written communication skills, and ability to liaise with leadership, end-users, functional SME’s, and IT technical team.

• Highly motivated, self-starter, requiring minimal supervision.

• Strong change management, problem solving, and analytical skills.

• Experience with data integration, architecture, data warehousing, and reporting tools.

• Microsoft connection/integration design, build, and deployment.

• Artificial Intelligence.

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Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.

All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO 

Ameresco is an Equal Opportunity Employer.