About Zscaler
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.
Our general and administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world’s cloud security leader.
We’re looking for a Senior Business Systems Analyst – Salesforce to join our Corporate IT Business Applications team, operating remotely within the United States. Reporting to the Director, CRM & PRM Applications, you will be responsible for:
- Leading requirements gathering and solution design for Sales Cloud implementations, translating business needs into functional and technical designs
- Acting as a subject matter expert on GTM sales processes, collaborating with business stakeholders and cross-functional teams
- Coordinating and facilitating discussions with key business stakeholders to define business and systems goals, prioritizing requirements, and ensuring clarity of deliverables
- Driving the execution and delivery of business-critical system enhancements, supporting UAT, and troubleshooting production issues as they arise
- Guiding offshore and onshore teams through development, QA, and sprint delivery cycles to implement scalable, best-practice solutions
What We’re Looking for (Minimum Qualifications)
- 6+ years of IT experience including the software development life cycle or equivalent experience
- 5+ years of hands-on experience with Salesforce.com Sales Cloud platform
- Experience gathering requirements, designing business processes, and implementing Salesforce solutions for sales and partner management
- Proven ability to drive projects with cross-functional and globally distributed teams
- Strong analytical, data-driven, communication, and organization skills; able to provide occasional after-hours support for critical issues as needed
What Will Make You Stand Out (Preferred Qualifications)
- Salesforce Sales Cloud Certification
- Deep consulting-driven solutioning experience with agile project management and data flow design
- Background in opportunity and account management, or building scalable lead to opportunity business processes
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Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Top Skills
Zscaler Burlington, Massachusetts, USA Office
1 Burlington Woods, Burlington, MA, United States, 01803
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