The Senior Business Systems Administrator will optimize and innovate business applications, focusing on Salesforce, document processes, manage integrations, and mentor junior team members.
Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward.
With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce.
Position Summary:
Perforce is seeking a Senior Business Systems Administrator to join our dynamic Business Applications team. The ideal candidate will have hands-on experience administering and configuring Salesforce and other business applications, to drive optimization and innovation of our business applications ecosystem. As a senior member of this team, you will partner with Business Analysts and Developers to enhance, design, and build solutions across our Salesforce environment and the broader ecosystem of business applications.
Responsibilities:
- Build, test and deploy backend configuration and automation changes to our suite of business applications with a main focus on Salesforce, including custom fields, objects, lightning pages, and flows, etc.
- Design technical solutions using that align with industry best practices and team conventions.
- Document new system design and create how-to’s for repeatable and stable processes within the team.
- Set up integrations between business applications and configure settings and data mappings.
- Understand basic sales, marketing, support, and operations business processes to align application solutions to support broader business goals.
- Enhance and maintain functionality in multi-cloud Salesforce environment, including Sales, Service, Experience and Revenue Cloud related configuration
- Partner with Business Analysts to clarify and refine technical requirements
- Operate with a high level of autonomy on assigned projects
- Follow standard SDLC processes and change management for system updates
- Mentor more junior members of the team on systems administration and production support requests
- Troubleshoot complex errors or user support issues within our application ecosystem
- Participate in acquisition integrations and data migrations for our business applications.
- Stay up to date on application releases and new functionality for evaluation of business fit.
Requirements:
- 5+ years of experience as a hands-on administrator of business applications
- 4+ of those years configuring Salesforce, with 3+ years of Salesforce CPQ experience.
- Experience integrating business applications within a broader ecosystem.
- Ability to effectively handle multiple tasks and projects simultaneously.
- Strong written and oral communication skills with both technical and non-technical colleagues and stakeholders
- Detail-oriented, curious, self-starter and a problem-solving aptitude in working both independently and in a team environment.
- Salesforce certifications are a plus, but not required
Additionally, this position is eligible for benefits including, but not limited to, medical, dental, vision, retirement benefits, life insurance, wellness programs, total time off, and other employee perks that may be offered by Perforce from time to time. The actual offer will depend on a number of factors including, but not limited to, a candidate’s education, skills, qualifications, depth of experience and other relevant business considerations. Perforce reserves the right to amend or modify employee perks and benefits at any time.
Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company.
If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today!
www.perforce.com
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Top Skills
Salesforce
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