Lead commercial content strategies and claims management improvements for MedTech organizations. Drive AI adoption in business processes while developing efficient solutions and customer relationships.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
We're looking for talented individuals to join our Global MedTech Business Consulting team, where you'll help shape commercial content strategies, processes and operations, and be a leading force to enable AI for the world's top MedTech organizations.
This position leads innovative strategies and improvements related to content and claims management including creation, review, approval, planning, and distribution. The role will help identify the root cause of business issues, define critical success factors, and develop structured, high-impact solutions, ultimately building critical customer relationships. This position will also play a critical role in leading the introduction of Veeva’s AI custom and standard agents in partnership with our customers.
If you're ready to accelerate your career by leading commercial content and claims strategies in a fast-paced, innovative environment, we would love to speak with you.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Prepare customers to adopt Veeva AI solutions in their content operating model and business processes, focusing on efficiency and productivity gains
- Transform MLR efforts including operating model, tier-based review, and optimization of Veeva product capabilities
- Build an operating model for global-to-local content reuse
- Establish metadata governance and content standards
- Set the strategic direction and define key performance indicators for increased efficiency throughout the claims and content end-to-end process
- Develop and deliver comprehensive change management programs in support of the rollout of PromoMats functionality and AI strategies
Requirements
- 5+ years of experience with a management consulting firm or marketing agency
- Background and industry experience within the commercialized product or brand domain landscape preferred
- Strong track record of experience delivering client advisory engagements
- Core management consulting skills, including: workshop facilitation, client presentations, project management, change management and ability to develop structured approaches/methodologies to business problems
- Strong analytical and problem-solving skills and excellent oral and written communication skills
- Familiarity with agentic AI applications and business use cases
- Ability to travel roughly 25% but this can vary depending on engagement
- Experience working with a content management system; preferably, Veeva Vault PromoMats
- Bachelor’s degree is required
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-RemoteUS
#LI-MidSenior
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Top Skills
Ai Applications
Content Management Systems
Veeva Vault Promomats
Veeva Boston, Massachusetts, USA Office
Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.
Similar Jobs
Insurance • Logistics • Software • Transportation • Business Intelligence
Manage customer relationships, ensuring satisfaction and retention by providing support, identifying growth opportunities, and collaborating with internal teams. Conduct training and demos to strengthen client engagement.
Top Skills:
APIsCloud-Based Collaboration ToolsData Analysis ToolsMs Office SuiteSaaS
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Senior Manager, Customer Strategy and Operations leads cross-functional initiatives to enhance customer experiences and operational performance while managing program execution and team development.
Top Skills:
AIAnalyticsOperational ProcessesProduct Management
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a Principal Security Engineer, you will lead security initiatives, design secure systems, automate processes, and mentor teams, ensuring safe technology usage.
Top Skills:
AIAutomationEmerging TechnologyProgramming LanguagesPublic Cloud SecurityScalable SystemsSecurity Tools
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
