Senior Business Analyst

The Role:

We are seeking a highly analytical and execution-oriented Senior Business Analyst to support the Director of Business Solutions in delivering high-impact, cross-functional transformation initiatives. 

This role is first and foremost a Business Analysis role, with added responsibility for driving structured execution and delivery. The position is intentionally designed with more focus on business analysis and some knowledge on program and delivery management, ensuring that initiatives move from well-defined problems to measurable business outcomes. 

The ideal candidate brings strong familiarity with how software companies operate across core lifecycles — customer, product, employee, and financial/data governance — and thrives in environments where strategy must be translated into scalable execution across systems, teams, and processes. 

This is a remote role with a preference for candidates located on the U.S. East Coast to support close collaboration with business leadership. 

Core Lifecycle Expertise 

Customer Lifecycle: Lead-to-Cash, Renewals, Expansion, Compliance 

Product Lifecycle: Build, Release, Support, Enablement 

Employee Lifecycle: Hire-to-Retire, Onboarding, Access & Enablement 

Financial & Data Foundations: Reporting, Controls, Data Governance 

Responsibilities:

Business Analysis & Process Design (Primary Focus) 

• Lead deep-dive analysis across enterprise-critical workflows.
• Conduct current-state and future-state process mapping.
• Define problem statements, scope, success metrics, and constraints.
• Gather and document business requirements, process flows, user stories, and acceptance criteria.
• Translate executive strategy into structured analytical outputs.
• Support impact analysis across customers, employees, financial outcomes, and systems.
• Ensure alignment with finance controls, audit requirements, and data integrity standards.

Program & Delivery Management 

• Develop initiative plans and milestones.
• Track dependencies, risks, and decisions.
• Coordinate cross-functional activities.
• Support rollout planning, enablement, and adoption tracking.
• Ensure execution aligns with approved business cases.

Governance & Executive Enablement 

• Support Business Solutions SteerCo through intake documentation, business cases, and executive summaries.
• Maintain initiative documentation and portfolio artifacts.
• Track benefits realization post-implementation.

Data, Metrics & Value Realization 

• Define and track KPIs.
• Partner with Finance on ROI modeling.
• Partner with Data Governance leadership on ownership and accountability for enterprise data.
• Support scalable data-capture processes embedded in workflows.
• Ensure data consistency in executive reporting.

Stakeholder Communication & Alignment 

• Act as a bridge between business leaders and delivery teams.
• Facilitate working sessions and alignment discussions.
• Communicate clearly with technical and non-technical audiences.

• Drive accountability through influence.

Requirements:

• 5–7+ years of experience in business analysis, business operations, or program delivery.
• Strong experience in process modeling and requirements definition.
• Familiarity with software company lifecycles.
• Experience with major CRM, Finance and HR platforms.
• Strong analytical and stakeholder management skills.
• Bachelor’s degree required.

• Competitive salary commensurate with experience and qualifications. 
• A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
• 401K savings program with company match.
• Generous paid time off (PTO) is offered to support the ability to rest and recharge.
• A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
• Highly autonomous and entrepreneurial environment.
• Annual recurring WFH allowance for you to purchase items you need for your home office.
• Ongoing support for learning development so you can master your craft.
• Work with the hardware you're most comfortable with (Windows or Mac).
• Diverse and inclusive workplace where we all learn from each other.

About Apryse 

As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler.

Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces.