Senior Business Analyst, Customer Analytics

Cambridge Mobile Telematics (CMT) is the world’s largest telematics service provider. Its mission is to make the world’s roads and drivers safer. The company’s AI-driven platform, DriveWell Fusion®, gathers sensor data from millions of IoT devices — including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices — and fuses them with contextual data to create a unified view of vehicle and driver behavior. Auto insurers, automakers, commercial mobility companies, and the public sector use insights from CMT’s platform to power risk assessment, safety, claims, and driver improvement programs. Headquartered in Cambridge, MA, with offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT measures and protects tens of millions of drivers across the world every day.

As a Senior Business Analyst at CMT, you will play a key role in designing and implementing analytics solutions that help both internal and external customers assess the performance of their programs. Your work will directly inform strategic decision-making, improve product offerings, and deliver exceptional value to our clients and partners. You will work closely with internal and external customers, as well as product and engineering teams.

CMT is looking for a collaborative, customer-committed, and creative Senior Business Analyst, Customer Analytics who wants to join us in making roads safer by making drivers better!

Responsibilities:

• Conduct in-depth analysis to identify key performance drivers, translating data into actionable insights that inform business strategy and decision-making
  • Design and develop Tableau dashboards to visualize and communicate insights across key business domains, ensuring actionable next steps
  • Develop and optimize SQL queries and ETL pipelines using Databricks and Redshift to support data processing and analysis
  • Build self-service reporting tools for recurring use cases, iterating based on user feedback to enhance functionality and usability
  • Apply experimentation frameworks to design and evaluate A/B and multivariate tests, identifying best practices for business optimization
  • Collaborate with cross-functional teams to integrate analytics into product development, marketing strategies, and customer solutions
  • Present data insights to stakeholders at all levels to influence business decisions
  • Complete any additional tasks as they arise

Qualifications:

• Bachelor’s degree or equivalent years of experience and/or certification in Statistics, MIS, Business Analytics, or a related field
  • 4+ years of professional experience in data analytics
  • Proficiency in databases such as Redshift and/or Databricks
  • Proficiency in reporting tools like Tableau
  • Knowledge of statistical models
  • Knowledge of Python is a plus
  • Strong communication and collaboration skills
  • Curiosity and passion in working with data

Compensation and Benefits:

• Fair and competitive salary based on skills and experience, and annual performance bonus
  • Equity may be awarded in the form of Restricted Stock Units (RSUs)
  • Medical, Dental, Vision and Life Insurance, matching 401k, short-term & long-term disability and parental leave
  • Unlimited Paid Time Off including vacation, sick days & public holidays
  • Flexible scheduling and work from home policy depending on role and responsibilities

Additional Perks:

• Feel great working to improve road safety around the world!
  • Join one of our many employee resource groups including Black, AAPI, LGBTQIA+, Women, Book Club and Health & Wellness
  • Extensive wellness, education and employee assistance programs
  • CMT will do all that is possible to support our employees and create a positive and inclusive work environment for all!

Commitment to Diversity and Inclusion:

At CMT, we believe the best ideas come from a mix of backgrounds and perspectives. 

We are an equal-opportunity employer committed to creating a workplace and culture where everyone feels valued, respected, and empowered to bring their unique talents and perspectives. Diversity is essential to our success, and we actively seek candidates from all backgrounds to join our growing team. 

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge, MA. To learn more, visit www.cmtelematics.com and follow us on X @cmtelematics.