Beauty Co-Lab (BCL) is a bespoke Omnicom Media Group unit for L’Oréal USA delivering an industry-leading agency solution that drives business growth and transformation.
With deep expertise in data and technology, we deliver audience first, full-funnel and omni-channel strategies to deliver against L'Oréal's mission: Create the Beauty that moves the world.
For over a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one vocation: Creating Beauty with a main goal of offering each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.
At Beauty Co-Lab, our mission is to co-create what's next and our team of beauty champions and media challengers possess modern media, commerce, and analytics skillsets to keep pace with the rapidly changing ecosystem and reflect the wonderful diversity of the consumers and communities we serve. We are passionate about beauty, media, data, and technology.
Summary of Role:
The Senior Associate, Investment and Operations should have strong execution skills in digital operations and platform investment – an understanding of overall media planning and the industry, planning against client goals and budgets, and includes tagging, optimizations, billing, and reporting. They will be able to understand how to recognize issues, escalate and work to resolve with the appropriate teams, and develop processes to help team best practices. The Senior Associate should be able to prioritize within timelines and effectively communicated in verbal and written form. It is important to be curious and continually seek opportunities both within their accounts and on the broader functional team, look to build relationships internally and externally with partners so that they can begin to understand how to effectively communicate and navigate these relationships.
As a Senior Associate, Investment and Operations you are responsible for working with teams cross-division on priority items leading with billing actualizations. You will liaise with Offshore and Onshore Investment and Operations teams, as well as Media Reconciliation and Finance to ensure client timelines are being met. You will use your experience and platform knowledge to ensure media buys are entered correctly, brand safe and identify areas improvement and help streamline workflows.
Role Expectations:
- Strong time management skills – meeting deadlines with reliance on cross-discipline, cross-team collaboration
- Proactive with strong attention to detail and problem-solving skills
- Daily Maintenance of status sheets and process documents
- Attend training sessions/webinars to become fluent in media planning tools and platforms
- Comfort speaking in front of others; attends meetings and provides clear written recaps/notes of all meetings
- Functions as primary POC for assigned piece of business for internal and external teams
- Daily management of ticketing system for buy set up and entry in buying platforms on behalf of client Investment teams
- Liaise with outside vendors throughout full billing process including IO issuance, invoice collection, and troubleshooting with client teams
- Monthly data compilation, billing, and invoice clearance
- Leads monthly client calls for billing alignment, and provides necessary follow ups
- Leads and orchestrates uncleared campaigns with Investment, Offshore, BPM and Media Rec teams to ensure timely clearing compliance and payment to our partners
- Consult and confirm implementation governance and best practices, ensure training compliance across Investment platforms
- Reporting - organize and pivot data information in a digestible fashion
- Monitor client, competitor, and industry changes
- Attend partner meetings and develop an understanding of the media marketplace and build relationships amongst the vendor community
- Support ad-hoc data requests for forecasting, billing, promotional performance, etc.
- Perform various other duties as assigned, including functioning as a backup/coverage for other team members
Required Education & Experience:
- Bachelor’s degree in marketing, advertising or communications, MIS or stats preferred but not required
- 1-3 years of agency experience or relevant/translatable work
- Hands on keyboard experience working with Media Ocean (Prisma/DDS) priority, Ad Servers (Google Campaign Manager, Innovid) preferred, along with Excel/spreadsheet tools, brand verification partners IAS/Doubleverify, and at least one investment platform: Meta, Google Ads, DV360, etc.
- Be a proactive self-starter
- Be confident in analyzing and acting on marketing data
- Strong attention to detail
- Be a team player yet capable of autonomy
- Have strong time management and organizational skills being able to manage multiple projects at once
- Interface and collaborate with internal teams and vendors to develop a deep understanding of the capabilities and limits of the technologies we employ
#LI-SO1
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health insurance, vision insurance, dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation days, sick days, personal days, paid parental leave, paid medical leave, and STD/LTD insurance benefits.
Compensation Range
$65,000—$65,000 USD
This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. Specific in-office days will be discussed during the interview process, with flexibility to align with team needs. Please note that the number or required in-office days may be adjusted over time, potentially increasing the number of required in-office days based on business needs.
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