The Senior Analyst, Support will engage with various teams to improve product experiences, analyze data, and provide actionable insights to drive business outcomes.
Company Description
๐๐ผ We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale โ across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
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