Senior Analyst, Commercial Strategy and Analytics

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

The NAEURTA (North America/ Europe Retail, Tech & Analytics) Team is the strategic enablement arm of Wayfair’s Global Supplier Organization. We build the tools, reporting and communication that help supplier-facing teams and suppliers drive better business outcomes. Our mission is to equip stakeholders with the right data, processes, and priorities so they can focus on what matters most, growing the business.

This role sits within the Reporting & Tech pod of NAEURTA and is ideal for candidates passionate about e-commerce and technology, excited by hands-on analytics, and motivated to partner closely with business teams to deliver tangible impact. You'll focus on building scalable reporting and CRM tooling to help Category Management teams drive key strategic initiatives and manage their supplier portfolios more effectively.

Being part of NA Retail Tech & Analytics means you thrive on setting a clear vision, operating analytically to get results, and executing high-impact work. Strong communication and stakeholder engagement are essential, as you’ll work cross-functionally to align on priorities and execute against them.

What You’ll Do

• Develop scalable reporting, tooling, and processes to support key commercial initiatives.
• Own the end-to-end development of backend data architecture and frontend dashboards in Looker and related platforms.
• Enhance the core ad-hoc reporting experience in Looker by streamlining views, supporting regular trainings to drive adoption and self-service.
• Support ongoing development and maintenance of our in-house CRM tool, enabling Category Management to manage their supplier portfolios more effectively and efficiently at scale.
• Plan and execute the go-to-market strategy for new tools and reporting from timelines, training, documentation, feedback loops and iteration planning.
• Serve as the connective tissue between users and product/tech teams:
• Support users by communicating strategy and sharing best practices, and fielding feedback.
• Partner with tech and product to triage bugs, synthesize feedback, and advocate for user needs in roadmap planning.

What You’ll Need

• 2+ years of relevant experience  in analytics and reporting ideally in an e-commerce, tech, or high-growth environment.
• Bachelor’s or Master’s degree with a strong academic record in economics, math, statistics, engineering, business or related fields.
• Fluency developing and managing various reporting through tools like SQL, GBQ, Google Studio/Looker, etc. (Experience with Python or LookML a plus)
• Experience with CRM tools or platforms a plus
• Strong ability to structure ambiguous problems, analyze large datasets, and synthesize insights into clear business recommendations.
• Experience building dashboards and automating reporting for end-users, with an emphasis on scalability.
• A proactive, user-first mindset: You’re excited to improve tools and processes based on direct user feedback.
• Business acumen and a collaborative spirit: you understand how different parts of the organization fit together and love making others more effective.
• Excellent written and verbal communication skills, you can clearly explain complex data concepts, influence stakeholders, and drive adoption of tools and reporting across technical and non-technical teams.