Senior Agile Business Analyst - Digital Assets

Job Description:

#cryptojobs

The Role

We’re looking for a collaborative, team-focused Senior Agile Business Analyst with phenomenal interpersonal skills that can work across business and technology departments and teams.  This role has the unique opportunity to work on defined products and program wide initiatives.

The Senior Agile Business Analyst plays a critical role in the Agile Delivery and Enablement chapter by gaining deep insights into our Fidelity Digital Assets Jira and Jira Align data.  This role will provide analysis on portfolio management for Fidelity Digital Assets , at the initiative, product area and squad levels.   The analysis will also extend to conduct feedback surveys to our internal members and external stakeholders to understand customer satisfaction, drivers of our success and areas of opportunity.  and key performance indicators.

This role requires a dedicated, curious, and passionate analyst who can:

• Create reports from Jira and Jira Align to provide insights into the health and progress of our initiatives and product areas
• Agile and Initiative level reporting
• Conduct feedback surveys to obtain customer satisfaction levels to drive our focus areas and improvement opportunities
• Provide regular reporting of key performance indicators and operational metrics to gain insight into Fidelity Digital Assets, initiatives, product area and squad level details
• Perform analysis using relevant analysis tools
• Provide constructive feedback for future process and product improvements

The Expertise and Skills You Bring

• Jira and Jira Align experience required
• Bachelor’s degree preferred
• Demonstrated knowledge (5+ years) of business analyst techniques
• Experience in financial services, cryptocurrency trading and custody a plus
• Quality Execution – attention to detail with unwavering dedication to quality
• Partnerships - develop positive relationships and champion a collaborative team environment
• Leadership – demonstrated expertise of leading, influencing, and motivating colleagues without formal authority with a track record of building engaged and empowered teams

Note: Fidelity is not providing immigration sponsorship for this position

The Team

Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.​ Fidelity Digital Assets embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.

The Fidelity Digital Assets Product Delivery team is central to enhancing and delivering platform capabilities that serve Fidelity Digital Assets Institutional clients and platform consumers to offer Digital Asset products to their customers.  Members of our team are highly dynamic, team-oriented and partner with each other, business partners and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.

#cryptojobs

Certifications:

Category:Business Analysis

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.