Security and Risk Management Administrative Assistant

Agency

Dept of Natural and Cultural Resources

Division

Zoological Park

Job Classification Title

Administrative Specialist I (S)

Position Number

65044405

Grade

NC08

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) enriches people’s lives through education and stewardship of North Carolina’s natural and cultural resources. DNCR manages over 100 locations across the state, including historic sites, museums, state parks, trails, aquariums, the North Carolina Zoo, the Library of North Carolina, the State Archives, the North Carolina Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the North Carolina Land and Water Fund, and the Natural Heritage Program. These programs and places unite North Carolinians, create a shared identity, and provide common ground. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team.

Description of Work

Join the North Carolina Zoo during an exciting period of growth as we prepare for the opening of Asia! The North Carolina Zoo is seeking to hire an Administrative Assistant to support our Security, Risk Management and Safety team. The Security and Risk Management Administrative Assistant provides administrative and operational support to the Zoo’s Security and Risk Management Director. The role focuses on maintaining accurate records, coordinating safety and security documentation, supporting incident reporting, and assisting with compliance, risk assessments, and emergency preparedness activities to ensure a safe environment for visitors, staff, volunteers, and animals.
Key Responsibilities:
• Provide comprehensive administrative support for the Security and Risk Management department, including maintaining organized records, preparing reports and correspondence, and supporting meetings and training coordination.
• Manage calendars, schedule meetings, coordinate training sessions, and maintain documentation related to incidents, investigations, and safety processes.
• Assist with logging, tracking, and filing security incidents, accidents, near-miss reports, and related risk management documentation.
• Support risk assessments, audits, and compliance efforts by compiling data, monitoring adherence to safety policies, and maintaining regulatory and accreditation documentation.
• Maintain security and risk management databases, generate routine reports, track incident trends, and assist with basic data analysis.
• Serve as a point of contact between security staff, internal departments, contractors, visitors, and external stakeholders, assisting with communication of safety notices and policy updates.
• Assist with planning and coordinating drills, safety training, and induction programs while maintaining training attendance records and certifications.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above. 

Recruitment Range:   $39,244 - $48,000

 

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum qualifications of this position if they meet the minimum education and experience listed on the vacancy announcement. Vacancy specific knowledge, skills, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred:

• Diploma or degree in administration, security management, risk management, or a related field
• Previous administrative experience, preferably in security, risk, facilities, or a similar environment
• Experience working in a zoo, wildlife park, or public venue is an advantage
• Experience in creating training manuals and reviewing policy
• First Aid/ CPR Certification

Position/Physical Requirements

• Work schedule: Monday – Friday, 8am – 5pm
• Must be able to work weekends, holidays and after regular work shifts, as needed
• Must have a valid driver’s license issued from within the United States or be able to obtain one within 90 days of employment.
• Must be able to comply with all North Carolina Zoo policies and guidelines.
• Must possess strong organizational and time-management skills
• Must have a high attention to detail and accuracy
• Must have good written and verbal communication skills
• Must have the ability to handle sensitive and confidential information
• Proficiency in Microsoft Office or similar software
• Must have the ability to work calmly and independently under pressure while managing competing priorities
• Knowledge of data management and analysis techniques

This position is located at:

4401 Zoo Parkway

Asheboro, NC 27205

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience;

OR

equivalent combination of education and experience.

Division Description

The North Carolina Zoo exists for the enjoyment, education and inspiration of all our citizens and guests.  The North Carolina Zoo mission is to protect wildlife and wild places and inspire people to join in conserving the natural world.  This mission encompasses both domestic and international efforts, focusing on wildlife conservation, habitat preservation and promoting environmental stewardship.

Learn more about the North Carolina Zoo: https://nczoo.org

 

Click here to learn about employee perks and benefits.

Click here to see the Total Compensation Calculator.

Supplemental and Contact Information.

The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. 

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. 

Application Process

Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks.
• Applicants are unable to submit more than one application to an individual posting.  Only one application received prior to the closing date will be accepted.  Applications must be submitted by 11:59:59 PM on the night prior to the closing date.  

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. 

Veteran’s and National Guard Preference 

Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application. 

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. 

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application. 

ADA Accommodations 

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. 

Employment Eligibility 

It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).  

CONTACT INFORMATION

N.C. Department of Natural and Cultural Resources

North Carolina Zoo

4401 Zoo Parkway

Asheboro, NC 27205

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Kimberly West

Email:

[email protected]