Securities Services - Product Development - Associate

Job Description
Join our Chief Data and Analytics Office Product and Platform team as a Product Solutions Associate, where you will play a crucial role in defining and configuring complex solutions for our clients. Be the voice of the customer and help shape the future of data and analytics at JPMorgan Chase.
As a Product Solutions Associate, you will engage with clients across various lines of business and corporate functions to leverage our Chief Data and Analytics Office Product and Platform solutions. You will build expertise in our platform capabilities, create high-quality user documentation, and guide clients in utilizing tools to enable their data and analytics plans. Your role is pivotal in driving customer engagement and collaborating with cross-functional teams to deliver innovative product solutions.
Job responsibilities:

• Lead solutioning and adoption of client-facing products, defining optimal solutions for client needs.
• Serve as a subject matter expert on products and capabilities, understanding client needs and industry trends.
• Support product planning and team upskilling through training and collateral materials.
• Engage with client teams to refine solutions and communicate feedback to Product teams.
• Provide expert guidance to internal teams and clients, staying updated on technology advancements.
• Develop and execute tailored implementation plans, tracking risks and providing status updates.
• Maintain familiarity with project specifics to drive success and implement process enhancements.
• Collaborate with product and engineering teams to recommend seamless customer experiences.
• Identify risks in Data and AI/ML solutions and develop mitigation strategies.
• Demonstrate proactive engagement in learning new features and updating customer-facing content.

Required qualifications, capabilities, and skills:

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and products.
• Experience modifying preconfigured solutions for complex problems.
• Prior experience in a highly matrixed and complex organization.
• Experience creating technical documentation and presentations for diverse audiences.
• Comfortable in a fast-moving environment with interaction with senior management.
• Passion and motivation for constant learning.
• Bachelor's Degree required
• Ability to lead projects individually

Preferred qualifications, capabilities, and skills:

• Knowledge of cloud data science and machine learning services.
• Experience with tools for large-scale and distributed data analysis (e.g., Spark).
• Understanding of capital markets, corporate finance, banking, and/or asset management.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.