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The SDR Manager will lead and elevate the SDR team's performance, focusing on high-quality pipeline generation, coaching, and developing strong processes in collaboration with marketing and sales leadership.
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CTERA Inc. is seeking a highly motivated Sales Development Representative (SDR) Team Lead to join our dynamic team, based in Boston, MA.
The SDR Team Lead plays a pivotal role in driving the front end of the sales engine by empowering, supervising, and developing a team of SDRs to identify, engage, and qualify prospective customers. This leadership position is ideal for professionals who thrive in fast-paced, growth-oriented environments and are passionate about cultivating a high-performing team that creates new business opportunities.
- 2+ years of experience in sales development, inside sales, or a related field; understanding of outbound prospecting methods and best practices
- Prior experience managing or leading an SDR or inside-sales team
- Outstanding leadership, coaching, and motivational abilities with a focus on supporting SDRs to exceed outreach and qualification targets
- Proven ability to communicate persuasively, establish rapport quickly, and deliver constructive feedback in a team setting
- Strong organizational and multitasking skills, with a detail-oriented approach to managing team operations and individual development
- Data-driven mindset, leveraging CRM systems, analytics, and outbound tools, and sales metrics for performance optimization and targeted improvements
- Strong technical skills - Knowledge of the networking, IT/ storage/Security industry, as well as cloud-based solutions, is a plus
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
