Salesforce QA Engineer

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Salesforce QA Engineer

Location(s): New York / North Carolina / Georgia / Florida / Connecticut

Get To Know the Team

The Business Applications team is responsible for designing, supporting, and continuously enhancing the enterprise platforms that power our core business processes. We partner closely with stakeholders across the organization to translate business needs into scalable, secure, and reliable solutions, including Salesforce and other critical systems.

Our team is highly collaborative and cross-functional, bringing together product owners, developers, administrators, and QA engineers to deliver high-quality applications that drive efficiency, enable data-driven decision-making, and provide a strong user experience. Operating within an agile framework, we are focused on continuous improvement, operational excellence, and delivering measurable business impact.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401 (k) Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel, and more!

What You Will Get to Do

• Design, execute, and maintain test plans, test cases, and test scripts for Salesforce features, enhancements, and integrations
• Perform functional and regression tests across Salesforce and connected systems (e.g., billing, document generation, integrations)
• Validate complex business processes across multiple systems (e.g., Salesforce, CPQ, Zuora, DocuSign, and related tools)
• Collaborate with Business Analysts and Product Owners to ensure requirements are clear, testable, and complete
• Identify, log, and track defects; partner with developers through resolution and retesting
• Support release management and deployment validation in sandbox and production environments
• Build and maintain automated test coverage where appropriate
• Improve QA processes, documentation, and testing standards across the team
• Participate in sprint ceremonies: backlog grooming, sprint planning, demos, and retrospectives

What You Will Bring

• 3+ years of QA/testing experience with Salesforce
• Strong understanding of Salesforce functionality including CPQ
• Experience testing integrations and end-to-end business processes

• Familiarity with Agile/Scrum development environments
• Experience with defect tracking and test management tools
• Ability to translate business requirements into thorough test coverage
• Strong attention to detail and communication skills
• Experience with Zuora and DocuSign
• Experience with test automation tools
• Knowledge of Salesforce data structures
• Experience supporting UAT with business stakeholders
• Salesforce certifications (e.g., Admin, Platform App Builder)

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at https://www.ssctech.com/careers/join-ssc

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.