Lead requirements gathering, translate business needs into functional specs, create user stories and process maps, manage product backlogs, support Salesforce implementation and optimization, facilitate stakeholder workshops, and collaborate with developers and QA in Agile ceremonies to ensure solutions meet enterprise standards.
This is a remote position.
Job Title: Salesforce Business Analyst Job Type: Contract
Work Location: 100% Remote (Candidates must reside in the EST Time Zone)
W2 Only, can not accept 3rd party resume for this role
Job SummaryWe are seeking an experienced Salesforce Business Analyst to support a large-scale enterprise Salesforce initiative for a global technology organization. The ideal candidate will possess strong analytical skills, experience working with Salesforce platforms, and the ability to collaborate effectively with business stakeholders and technical teams.
- Gather, analyze, and document business and functional requirements.
- Translate business objectives into detailed functional specifications.
- Facilitate stakeholder meetings, workshops, and requirement sessions.
- Create process maps, user stories, use cases, and business documentation.
- Manage and prioritize product backlogs in collaboration with Product Owners.
- Support Salesforce implementation, enhancement, and optimization initiatives.
- Work closely with developers, QA teams, and business users throughout the project lifecycle.
- Identify opportunities to improve business processes using Salesforce capabilities.
- Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
- Ensure solutions align with business objectives and enterprise standards.
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
- 5+ years of Business Analyst experience.
- Proven experience as a Salesforce Business Analyst.
- Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
- Excellent requirements elicitation and documentation skills.
- Experience creating user stories, process flows, and functional specifications.
- Experience managing product backlogs and supporting Agile projects.
- Strong communication, presentation, and stakeholder management skills.
- Ability to work independently in a fully remote enterprise environment.
- Salesforce Administrator Certification (preferred).
- Experience with Salesforce consulting partners or enterprise Salesforce implementations.
- Experience with Jira, Confluence, Azure DevOps, or similar Agile tools.
- Knowledge of Salesforce best practices and release management.
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