Salesforce Administrator

With over 200,000 users in more than 30 countries, we are looking for passionate and committed individuals to continue improving customer satisfaction and strengthening our position as a market leader.
Certified as a Great Place to Work, our company offers pleasant working conditions, both in terms of location, hybrid work model (3 days in office/ 2 days from home), and ongoing team building activities.
Our Operations & IT division is currently seeking a Salesforce Administrator for a permanent position.
The Salesforce Administrator is responsible for ensuring the integrity, availability, and quality of the Salesforce system, as well as the CRM platforms and related tools.
Therefore, you will be responsible for:
Technical Analysis

• Assess technical feasibility
• Write detailed technical specifications

Support

• Ensure CRM data integrity, monitor key indicators, and manage alerts
• Perform routine maintenance and operational tasks (running processes, consistency checks, access rights management, data imports, etc.)
• Handle requests from the various Yooz departments through a ticketing system

Configuration and Development

• Configure system settings
• Develop Flows
• Perform bulk data operations
• Manage all tools connected to the CRM ecosystem: Sofacto, DocuSign, HubSpot, Probance, Wrike, Gong (with the possibility of future integrations)

Technology Watch

• Stay up to date with technological advancements in the relevant areas

Skills for this role:
• Proficiency in Salesforce (Sales Cloud, Service Cloud, or other modules) • Knowledge of Apex, Visualforce, and Lightning Web Components (LWC) • Strong knowledge of standard configuration • Understanding of business processes
Why should you join us ?
Yooz is a company where more than 95% of employees believe it is truly a great place to work. Equity, respect, hospitality, credibility, and pride are just some of the values highlighted by our 720 group employees. We strive every day to create a positive and fulfilling work environment so that everyone can grow in the best conditions.
Benefits:
Yooz cares about its employees and strives to offer competitive salary & performance based bonuses, unique benefits that go beyond just medical and dental, a belief that every employee deserves a productive life outside of work, and an atmosphere of creativity and development.
• Base pay + performance-based bonuses,• Generous paid time off and 12 paid holidays,• Multiple health, dental, & vision insurance options for the entire family starting your 1st full month of employment,• 401(k) plan employer matching,• Group life insurance / Short term / Long term disability,• Maternal / Paternal / Illness Leave,• "Yooz Achievers Klub" trip offered to all departments based on yearly performance,• Additional employee perks: Free workout classes, Bi-monthly Happy Hours, free monthly lunches for employees, Employee Discount Program, Yooz Cares Day (Community Service), Pet insurance.
Do you think you embody our values and are a good fit for this opportunity? Don't hesitate any longer and send us your application!
Yooz is a multicultural company committed to professional equality. We believe that our strength lies in the diversity of our talents, and we are proud to guarantee equal access to employment and promotions to all our candidates and employees, regardless of their gender, origin, sexual orientation, religion, disability, age, or any other status protected by law. Yooz will always fight against all forms of discrimination and harassment.