Strategic Account Executive

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What’s it like to work at Quick Base? Well, our company, our market and our customers are growing fast. This means all Quick Base employees are engaged in interesting and challenging work, we have the opportunity to try new and different things and lots of room for career advancement (1/3 of our employees are in a new role from 1 year ago!). We work with exceptional colleagues and foster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go. Quick Base combines the excitement and pace of a startup with the stability and work/life balance of a market leader. Find out if Quick Base is for you!

Position Overview:

The Strategic Account Executive is responsible for expanding Quick Base in our largest customer accounts. The Account Executive is responsible for generating revenue growth in a territory/book of business. An in-depth working knowledge of the product is an attribute found in the most successful sales reps and a job requirement. The team uses a consultative sales approach that works to align a customer’s need with the product capability. This job will afford success to those sales professionals that can work collaboratively on a team and know how to leverage a Customer Success Manager into their process. 

Responsibilities:

  • The Account Executive will deliver sales results, provide high quality customer interactions, and effectively manage sales opportunities from both inbound and outbound sales activities
  • Manage a geographic territory of 75+ customer accounts including upgrades and cross sells, etc. in the Quick Base Strategic account segment. Actively scopes, preps and builds enterprise wide, multi-year deals with the existing customer base
  • Follow-up on marketing and partner generated leads for a particular geography based on lead scoring
  • Work collaboratively with a virtual team including Lead Development Reps, Customer Solution Engineers, Customer Success Managers, Customer Care & 3rd party Solution Providers to support the customer
  • Responsible for maintaining existing relationships with customers, negotiating renewals, and defending against customer churn risk
  • Exhibits mastery of the Quick Base product (features, functionality, & potential for integration) and it's ability to drive business efficiencies in complex organizations. Effective communicator capable of managing customer expectations and building consensus sales across business lines
  • Strategically prospects into existing accounts, actively making outbound sales calls and managing a pipeline. Drives face to face engagement within customer base with individuals of increasing levels of responsibility
  • Align sales presentations/ demonstrations with customer needs
  • Identify the customer's business requirements/ problems and recommend Quick Base as appropriate
  • Responsible for managing the entire sales cycle from prospect identification to close to subscription renewal
  • Develop a territory plan to prioritize time investment across prospects and customers
  • Conduct and participate in quarterly business reviews
  • Participate in internal Quarterly Business Review as well as other internal op mechs to report on business results, near term goals, and customer needs

Qualifications:

  • 7+ years of technology/software sales experience required, with at least 3 years of field experience
  • Demonstrated ability to solution sell to multiple stakeholders, ranging from Business Leaders to C-level Executives 
  • Eager to learn and have a passion for technology
  • Meeting or exceeding current quotas
  • High performer with a commitment to succeed
  • Able to demonstrate deep understanding and provide examples of how you have managed a sales pipeline efficiently and effectively
  • Ability to ask the questions relevant to that prospect to uncover needs and qualify opportunities
  • Experience actively managing and cultivating a sales pipeline, including multiple opportunities at various stages, including cross-sell, up-sell, renewals and new business
  • Understands how to successfully navigate sales cycles within complex organizations
  • Effective communicator capable of managing customer expectations and building consensus sales across business lines
  • Technical acumen: can learn to demonstrate a technical product to prospects as well as understand complex customer processes and workflows
  • Demonstrates strong attention to detail
  • Ability to sell to customers both over the phone and in-person
  • Strong verbal and written communication
  • Demonstrated ability to utilize a sales methodology in customer engagements, for example Sandler, preferred
  • BA or BS preferred
  • Ability to travel for client meetings 50%+
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Location

Accessible by car or MBTA busses and T! Our headquarters is located within a 7-10 minute walk from the South Station Red line train.

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