Senior Sales Operations Analyst-Channel Partner Business
Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.
CA Veracode is looking to hire a Senior Sales Operations Analyst to join our Sales Operations Team. This job is focused on providing sales operational and deals desk support for our Channel Partner Team.
Importance of Role
- Improves ease of doing business with Veracode for channel partners
- Strengthened systems/processes implemented for tracking and creating growth
- Improved reporting on business metrics of the channel
- Enhanced management of channel projects
- Better potential to meet partner MSP needs
- Consistent alignment with channel needs and Sales Operations
Key Responsibilities:
- Manages and updates channel partner price book.
- Manages all channel partner deal registrations to ensure consistent, high quality data accuracy.
- Assists with channel partner compensation administration and issue resolution tied to registered deals.
- Facilitates appropriate operational set up/implementation of new channel partners.
- Track channel partner progress against Veracode Partner program and provide feedback to Channel partner team.
- Analyzes, reports out and makes recommendations on channel partner deals via detailed deal inspection.
- Reviews all expired contract subscriptions and works with channel team to develop appropriate plans to renew and expand.
- Review existing partner contracts and work to update the expired or out of date contracts.
- Develops regional channel partner business reports that summarize key performance metrics, progress, issues and opportunities
- Develops and manages reporting around special projects or channel initiatives.
- Provides sales operational and deals desk support to Channel Partner Team on all indirect deals, including MSP.
- Manages the I.E.L. and other special case MSP relationships from start to finish.
- Managing reporting and invoicing of on-demand partner programs
- Participates in Channel Partner Team QBR’s and other key business meetings.
- Alignment with greater Sales Operations initiatives to represent and message needs of the channel.
Required Skills/Experience:
- 10+ years overall business experience.
- 3+ years experience with channel partners and channel business.
- 3+ years experience in working in a Sales environment.
- Strong financial aptitude including financial analyses. Excel proficiency.
- Project management expertise/experience.
- Highly adept at cross-functional team collaboration.
- Report writing profiency.
- Solid data analyses capability
- 1-2 years’ experience with Salesforce or similar CRM tool.
- Detail and quality oriented.
- Exceptional, polished communication skills—both verbal and written.
- Energetic, strong work ethic, highly responsive, personable.
Desired Skills/Experience:
- 1+ years Sales Operations Experience.
- Familiarity with CPQ or similar quoting tools.
- Understanding of SaaS business model.
- High tech industry experience; ideally working for a software company or SaaS provider.