ABOUT THE ROLE

Teikametrics is looking for an experienced account manager to help lead our Managed Services offering for brands and sellers on Amazon & Walmart. This role will work with account managers, operational specialists as well as new and existing customers to translate their advertising goals into winning better performance on Amazon & Walmart. 

Finally, we’re delighted that this position can be based out of Boston, Seattle, or remotely across the US.

Responsibilities

• • Lead Teikametrics’ Managed Services Offering: Shape the goals and metrics we use to monitor the performance of this offering for our customers. 

• Connect with Technology: Help bridge the gap with our proprietary tools and other applications to enhance the customer experience.

• Strategy: Create tactical media plans and strategy decks for proposals. Outline test and learn plans, develop an optimization framework, and standardize reporting/measurement plans and processes.
• Build Meaningful Client Relationships: Structure weekly client engagement and create meaningful analyses and reports to support clients' business goals. Develop strong relationships with all clients. 
• Drive client strategy from data: Source and analyze data through the use of tools such as SQL and Excel to provide services as needed. Develop insights into brand performance that are not readily evident. 
• Be an Expert in Amazon, Walmart, Paid Search Advertising: Stay apace with new direct marketing innovations coming out of Amazon and guide clients through adoption. 
• Be the voice of the customer: Collect and deliver meaningful and structured customer feedback to drive improvement of the offering. 

Requirements 

• Strong quantitative skills, a passion for data analysis. 
• Superlative communication skills with deep proficiency in professional writing, data presentation, and attention to detail. 
• Creative thinkers to develop client strategies and improve internal processes
• 5+ years of experience in digital marketing or eCommerce
• Preferred, Experience in a customer-facing role
• Dedication to continued education and learning to keep abreast of the ever-changing Amazon landscape.

ABOUT TEIKAMETRICS

There has never been a more exciting time to join Teikametrics, the leading Retail Optimization Platform (ROP). We’re building an operating system to optimize every aspect of a retailer's business -- from advertising to inventory to pricing. We optimize billions of transactions for thousands of entrepreneurs and brands around the world selling on Amazon and other marketplaces. The Teikametrics ROP uses proprietary econometrics and machine-learning data models packaged in a simple SaaS interface. We combine our best in class technology with coaching and support from our world-class teams based in Boston, MA, Seattle, WA, and Bengaluru, India. We are looking for people who can excel, add value to our mission, and thrive in a demanding start-up environment.