Company Overview

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. 

Check out our team Life at Nuance!

Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Job Summary

Job Summary

Principal Duties and Responsibilities:

• Conduct analysis on channel sales performance and provide performance metrics, support channel/partner sales managers in quarterly cadence of sales partner performance reviews and other action plans.
• Partner with channel/partner teams to identify the right metrics to support sales in those regions/market segments where Nuance chooses a channel GTM strategy. Take the necessary efforts to automate metrics reporting leveraging our tools (e.g. SFDC, Power BI, Oracle).
• Partner with Sales Operations team and Channel/Partner sales team in annual planning activities for channel/partner business.
• Financial analysis, metrics and modeling of channel productivity, quota assignment, GTM channel models, and trending data to provide insight and guidance.
• Support sales leadership in effective sales team communication and driving cross functional objectives to resolve issues across organizations in support of bookings and revenue in the channel business
• Partner with Sales Finance to ensure that key operating and financial metrics are monitored as relates to channel profitability, develop operational and financial models 
• Create and manage Salesforce reports, Einstein Dashboard / Power BI reports and other ad hoc reports.
• Provide input into Sales Incentive plans and assist in the communication to and understanding of the channel/partner  sales teams.
• Engage sales to identity and isolate barriers to sales productivity, sponsor / lead programs or projects and initiatives to improve sales productivity.

Qualifications:

Education: Bachelors degree preferred but not required

Minimum years of Experience: 6-8 years of relevant work experience (Chanel sales strategy / operations, analytics, forecasting etc.)

Required Skills:

• Strong multi-tasking skills and ability to quickly change focus
• Able to create good working relationships with all constituents
• Analytical mindset with ability to use data to break down problems and provide solutions
• Strong presentation and communication skills
• Strong project management skills and ability to drive cross functional teams
• Extensive experience working with CRM tools (Salesforce preferred)
• Advanced MS Office skills (Very proficient with Excel)

Additional Information

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy.  If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.