Measurement Account Director

| Greater Boston Area
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LiveRamp is the leading data connectivity platform for the safe and effective use of data. Our platform powers people-based customer experiences that improve the relevance of marketing and allow consumers to connect with the brands and products they love. We thrive on solving fascinating technical problems and enabling our customers’ success—and we’re always looking for smart, kind, compassionate people to help us blaze a trail.

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

 

As one of LiveRamp’s Data Plus Math (D+M) Measurement Account Directors, you will help the world’s leading brands analyze the business impact of their advertising. D+M is on the cutting edge of marketing attribution and measurement, and the top marketers in the world look to our team to help them use data and analytics to plan and optimize their media spend.

You will:

  • Act as a product expert across the media product line to enhance the customer’s existing usage and adoption and to cultivate and achieve future opportunities with their accounts
  • Develop and cultivate strong customer relationships while continually seeking opportunities to showcase value propositions
  • Leverage your previous analytical experience and analytical approach to inform customer discussions and develop data-driven solutions and insights for your customer
  • Develop strong relationships with key customer contacts (executive and operational) in order to achieve a trusted-advisor status
  • Identify new product expansion and analytics services opportunities within your customer base
  • Manage all aspects of the customer relationship including leading customer and agency partner discussions, capturing notes, and developing presentations and status reports, as required
  • Develop thought leadership in the form of whitepapers and case studies
  • Collaborate and support other internal and customer-facing initiatives

Your team will: 

D+M is on the cutting edge of marketing attribution and measurement, and the top marketers in the world look to our team to help them use data and analytics to plan and optimize their media spend.

About you:

  • 6+ years of customer-facing and consultative account management experience at an agency, research or digital media services firm
  • Experience managing and growing SaaS and/or subscription revenue within existing customer relationships a plus
  • Hands-on analytics (media, customer, digital, big data) experience a significant plus
  • Willingness and comfort with travel to customer sites, as required
  • A deep understanding of and experience in TV and/or digital media including the relationship between bought, earned and owned media
  • Strong communication skills and the ability to examine, synthesize, and present data to various stakeholders (customers and partners)
  • Exceptional verbal and written communication and presentation skills. Able to effectively articulate a unique value proposition that resonates with customer needs.
  • A successful track record of engagement with multiple customers and points of contact
  • Attention to detail and the ability to prioritize, organize, and operate in a fast moving, entrepreneurial start-up environment
  • A strategic thinker and problem solver who uses data, analytical skills and story-telling to support reasoning. 
  • Demonstrated ability to work across at all levels of a customer or partner organization
  • Comfortable managing the contracts and negotiations process within various stakeholders (e.g. customer, procurement, and finance)
  • Able to work in ambiguous situations and be able to take charge and lead the client to the best opportunity for them
  • Bachelor’s degree or higher
Bonus Points:
  • Passion for organization, problem solving, and project management (PMI certification desirable but not mandatory)
  • Quick to learn and help communicate technical concepts to clients
  • Great communication skills both internally and externally. You are punctual and always answer emails and calls within 12 hours.
  • Excellent problem resolution skills and attention to detail
  • Ability to prioritize among competing tasks 
  • Super independent and self-sufficient. You need little management, only coaching and mentorship.
  • Type S(startup) personality: smart, ethical, friendly, hard-working and proactive (no exceptions).

Benefits:

  • People: work with talented, collaborative, and friendly people who love what they do.
  • In-Office Food: enjoy catered meals, boundless snacks, and the occasional food truck.
  • Fun: we host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues. 
  • Work/Life Harmony: flexible paid time off, remote work opportunities, and paid parental leave. 
  • Whole Health Package: medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and fitness reimbursement up to $100 per month. 
  • Savings: our 401K matching plan helps you plan ahead.
  • Commuter Subsidy: $75 per month to be used toward commuter cards, monthly parking, rideshare pools, or metro/bus passes.
  • Location. Work in the heart of New York City or Boston

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across eight countries and four continents.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases

Location

Located in the middle of Boston's Seaport district, we're steps from fabulous dining, entertainment and shopping. And just steps from the T!

An Insider's view of LiveRamp

What are some social events your company does?

Everything from themed monthly team lunches, office happy hours, SummerRamp family camp outing, volunteer groups, Pride celebrations, guest speakers, baking competitions to fitness classes. Our Workplace Experience team is always planning unique events and celebrations.

Abram

Workplace Experience Site Lead

How do you collaborate with other teams in the company?

Within LiveRamp. I collaborate frequently with many different teams, including other data science teams (on tools and methodologies), client teams (to understand our customer needs), the engineering teams (to improve data pipelines processes) and our product and operations team (to streamline my science solutions and turn them into products).

Dan

Senior Data Scientist

What makes someone successful on your team?

Taking initiative! We strive to find the type-S personalities… type-startup! Embrace your natural entrepreneurial drive and commitment to make an impact and be recognized and rewarded by our likeminded type-S team & leadership.

Jonathan

Director, Customer Operations

What are LiveRamp Perks + Benefits

Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
A few LiveRamp ERGs: - EQUAL (LGBTQIA focus) - LiveRamp Veterans - Latinx at LiveRamp - Black at LiveRamp - Filipinos at LiveRamp - Rampability - Women at LiveRamp More ERGs coming soon!
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
LiveRamp employees can contribute up to $2,700 annually to their FSA, and up to $5,000 per household.
Disability Insurance
Short-term disability insurance pays a benefit equal to 100% or 60% depending on years of service and length of disability. LTD pays a benefit equal to 60% of pay, up to a maximum of $15,000 per month
Dental Benefits
We offer 2 types of dental plans, both of which over 100% of preventative care. The basic plan has an annual benefit maximum of $1,500 per person and the major plan has a maximum of $2,000 per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with allowances up to $170 for glasses ($200 for featured frames) and $130 for contact lenses.
Health Insurance Benefits
LiveRamp offers you a choice 3-4 of medical plan options. Our medical plans are designed to help keep you healthy and also assist you in times of illness or unexpected injury.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary, up to $500,000.
Pet Insurance
Our pet insurance policy reimburses up to 90% of out of pocket expenses.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
LiveRamp provides employees with a 401(k) matching plan managed by T. Rowe Price. We match 100% of contributions up to 6% of an employee's annual gross pay.
Employee Stock Purchase Plan
LiveRampers can purchase RAMP stock at a 15% discount each month. You may participate through convenient payroll deductions and contribute 10% from each paycheck (post-tax).
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
The Bright Horizons Family Solutions program offers your family high-quality back-up child and adult/elder care, plus access to regular caregivers, pet care, tuition discounts, & more.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary and secondary caretaker.
Flexible Work Schedule
Based on your team, LiveRampers can enjoy flexible work scheduled such as start and end times, and remote work opportunities.
Remote Work Program
LiveRamp's remote work program, Ramp Remote, providing employees with Home Office Furniture & Equipment, Ergonomics Assistance, and Internet Upgrade and Exercise Equipment reimbursements.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Home Office Stipend for Remote Employees
LiveRamp aims to ensure our employees have the resources they need to work comfortably and effectively at home by offering a home office stipend and internet upgrade reimbursement.
Professional Development Benefits
Tuition Reimbursement
We will reimburse you up to $5,250 per year for courses leading to a graduate or undergraduate degree related to your LiveRamp job role or based on LiveRamp’s business needs.
Diversity Program
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