Position: Inside Sales - Pharma Commercial and R&D

Reports to: SVP of Business Development, Pharmaceutical Market

Company Summary

Imagine if we could match patients with the treatments that prove the most effective for them . . .
GNS Healthcare applies a powerful form of AI called causal machine learning to predict which treatments and care management programs will work for which patients, improving individual patient outcomes and the health of populations, while reducing the total cost of care.

Headquartered in the biotechnology and health IT center of Cambridge, MA, our patented REFS™ technology is based on recent breakthroughs in causal machine learning and AI that transforms massive quantities of patient data into computer models of disease at molecular, patient, and health system levels. These computer models power up solutions, products, and services that health plans, biopharmaceutical companies, health systems, and patient foundations utilize to slow disease progression, reduce adverse events and hospitalization, and improve therapeutic effectiveness. Our platforms and solutions have been validated across more than 35 diseases including oncology, cardiovascular and metabolic disease, autoimmune diseases, neurology, etc. and have appeared in over 40 peer-reviewed publications.

Position Summary

The inside sales representative will engage with pharmaceutical and biotech companies in the U.S to increase awareness and usage of GNS’s technology. He/She will be responsible for developing, generating, and qualifying new leads and opportunities for the sales team. He/She will call into prospective accounts and will also follow up on marketing leads and information requests that come into GNS via our newsletter, blogs, conference attendance and other sources. He/She will also be responsible for managing select accounts in order to cultivate and develop business. He/She will document activities in salesforce and assist in developing forecasts and pipeline reports. He/She must be able to work effectively across GNS’s groups and at all levels of client organizations, and thrive within a fast-paced and exciting team environment. He/She will work across pharmaceutical and biotech companies’ research and commercial departments including HEOR, market access, and managed markets. He/She will play a critical role in the company’s success and take great pride in seeing the results of their work in closed contracts. 

Responsibilities

• Initiates and pursues engagements which lead to the development of new sales
• Generate and qualify leads, and identify customer and product segments for Company’s products and services.
• Monitor status of leads and document information into Salesforce
• Work closely with sales team to set up appointments for qualified prospects.
• Communicates by phone and email with prospective clients
• Follow up on leads provided by the sales team, marketing team, marketing initiatives, senior management, and referrals
• Develop a call lists based on CRM (salesforce.com and HubSpot) reports
• Appropriately responds to prospective client inquiries in a timely manner (within 24 hours)
• Perform market research to understand opportunities for business growth
• Develop opportunities and manage the sales process for selected accounts
• Assist in preparing proposals for clients on behalf of the sales team
• Provide sales support to increase awareness of and drive engagement to company webinars, events, and other activities
• Monitors inside sales dashboard to measure success and identify continuous improvement opportunities
• Work with marketing to create materials for clients to increase engagement and touchpoints throughout the prospecting and sales process
• Proactively monitor client relationships to ensure continued high levels of customer satisfaction and repeat business.
• Serve as the company’s representative at industry conferences and marketing and networking events.

Qualifications

• Bachelor’s degree required
• 1-2+ years of work experience in an inside sales, account management, or externally facing client focused role
• Experience working in the pharmaceutical or biotechnology industry preferred
• Ability to build relationships at all levels of a client organization
• Intermediate to advanced skills in MS Office Suite programs (predominantly Word and PowerPoint). Experience with SharePoint a plus.
• Ability to work in a fast-paced environment with tight deadlines
• Excellent interpersonal skills, high energy and enthusiasm. Ability to work proactively
• Experience using a CRM (Salesforce) preferred
• Excellent oral and written communication and presentation skills
• Strong organizational, time management, detail orientation, and prioritizing skills

Company Culture

Our philosophy at GNS is simple: we cannot transform healthcare with anything less than an all-star team. We are seeking smart, driven people who are experts in their field, have a track record of success and a passion for creating change. We believe that strong teams supercharge the performance of individuals, create a fun and dynamic workplace and great results for our clients and the people they serve.

We are passionate about our work and believe in the ability of our technology to change the world. Our core values of integrity, collaboration, value, diversity, and game-changing guide our behaviors with each other and our clients.

GNS offers competitive salaries, stock options, unlimited vacation, health, dental and vision insurance, life insurance, long-term disability, 401(k), generous parental leave, tuition reimbursement, professional development, subsidized parking and gym membership, tasty food, volunteering opportunities, social gatherings, and more.

Equal Employment Opportunity

GNS Healthcare provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity or expression, age, veteran status, disability, pregnancy or conditions related to pregnancy, or genetics. In addition to federal law requirements, GNS Healthcare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.