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Inside Sales Engineer

| Greater Boston Area

INSIDE SALES ENGINEER

CloudHealth by VMware is looking for a seasoned, technically-adept Inside Sales Engineer to lead by example in executing the technical sales process.

About You:

You are a sales engineer with experience in a B2B software environment (ideally SaaS). You have an established track record of success and enjoy being the model for the ideal sales engineer within a team. You are excited about enabling companies transform themselves using the public cloud and the service offerings in the cloud (AWS, Azure, GCP, etc.) You hold yourself accountable for the success of any initiative you are involved in. You want to be a part of a high-performance sales organization and hate losing to the competition. You are comfortable working in a fast paced, growing, entrepreneurial environment.

You Will:

  • Work in conjunction with the sales team as a key technical advisor and advocate for the CloudHealth platform while mapping value to the prospect's needs.
  • Implement strategies to improve trial win rates, beat the competition, and develop stronger technical buyer relationships.
  • Contribute to, and employ, best practices in the execution of trials.
  • Develop and deliver engaging demonstrations in collaboration with our Sales, Marketing and Training Teams to both business and technical users.
  • Understand and implement technical sales strategies based on competitive selling within mid-market companies (less than USD $1 billion in revenue and/or less than 3,000 employees).
  • Understand and manage complex the technical sales process in a complex IT environment with multiple departments and partners.
  • Partner with Product Marketing on effective strategies to manage and deliver demonstrations, maintain demo environments, and respond to RFPs.
  • Present to prospects, customers and partners, at external events, conferences, seminars, etc.
  • Ensure timely entry of data into internal business support solutions.
  • Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness.

You Have:

  • 3+ years’ experience at a B2B software (ideally SaaS) company in a pre-sales engineering role selling into both commercial accounts.
  • An understanding of ITSM eco-systems and prominent solutions within them, such as: DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic etc.
  • Experience working with Amazon Web Services (AWS) or equivalent cloud, and Datacenter experience with knowledge of hypervisors like VMWare.
  • The ability to take complex pieces of technology and explain them in a simple and easy to understand way.
  • Solid verbal, written, presentation and interpersonal communication skills.
  • Intellectual curiosity, great problem-solving skills and passion for continuous improvement.
  • Previous experience working with/presenting to executive level prospects and customers.
  • Experience with modern technical selling best practices and selling in a competitive environment, including implementing new or improved trial, demo, and RFP process.
  • Proven track record of success in a fast growing and scaling business.
  • A Bachelor's Degree

Preferred (but not required):

  • Strong data analysis skills and the ability /navigate spreadsheets to identify trends, outliers, correlations and reconciliation needs across large data sets.
  • Good practical understanding of cloud-centric architectures.
  • Comfort level working in a metric-driven environment, including reporting on and improving business performance against a set of monthly KPIs and metrics.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • BalsamiqDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

100 Summer Street, 20th Floor, Boston, MA 02110

An Insider's view of CloudHealth by VMware

What are some social events your company does?

CloudHealth offers a lot of social events throughout the year! Some of the more popular events are the CHit CHat's we run about every month. Every once in a while, we add in something extra to them as well. For example, one doubled as a Trivia Night and one time we had karaoke, which ended up being a huge hit.

Tracy Morrell

Manager of Administration

How do you collaborate with other teams in the company?

Building the best platform to solve our customers’ cloud management and optimization challenges is truly a team effort. Everyone at CloudHealth has a unique perspective on how we deliver value to our customers, so it’s always important for engineering to collaborate with other teams.

Devin Nguyen

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined CloudHealth, I traveled the world as a Solution Architect to learn what our customers need. Now I’m able to apply that knowledge to our platform’s development as a Product Manager. As CloudHealth grows, I will directly influence our product’s future while taking my career in a new and exciting direction.

Chris Jacob

Product Manager

How do you make yourself accessible to the rest of the team?

Equally as important to being accessible is being approachable. Putting CloudHealth employees’ needs before our own and having the understanding their success and career progression is a direct reflection of the work and enablement we provide. Being accessible to everyone at all levels creates the synergy we need to be successful.

Ryan Policella

Director of Sales Development

What’s the vibe like in the office?

The great thing about CloudHealth is knowing that you are working with an ambitious and hard working group of passionate people who are always willing to collaborate and help one another with the challenges we encounter every day. The atmosphere at the office is easy going but fast paced. We work hard and still know how to have fun.

Gabriela Veloz

Account Executive, LATAM

What are CloudHealth by VMware Perks + Benefits

CloudHealth by VMware Benefits Overview

CloudHealth provides weekly catered lunches, endless free snacks, we have coffee and sparkling water machines, beer and cold brew on tap. Our building has an amenities center with a made-to-oder or grab-and-go cafe as well as an on-site gym and private showers. There are hosted social events like happy hours, hack-a-thons, karaoke, trivia nights, corn hole and putting competitions, kickball games, photo contests, game nights, team off-sites, company-wide summer and winter outings. We also have unique interest groups like book club, run club, and whiskey club (exactly what it sounds like)! There is also a lot of opportunity to get involved in the community as CloudHealth employees are able to take 40 hrs of service learning per year to volunteer as well as access to annual donation matching to the charity of our choice.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning

Additional Perks + Benefits

Everyone here has a chance to learn and develop professionally as the company continues to grow. We pride ourselves in giving employees the opportunity to build their career - the rest is up to them. For example, one of our early hires started here as an intern, and now he’s spearheading the expansion of our London sales team. It just goes to show how far commitment and dedication will take you!

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