Enterprise Sales Coordinator

| Greater Boston Area

We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Based on our incredible growth Toast is excited to be adding to our cross-functional Enterprise team! We seek to hire an Enterprise Sales Coordinator whose primary goal is to quote, contract and onboard all locations within a customers’ transitional POS rollout in an efficient, smooth and timely manner. This is a great opportunity to play a critical operational role in building Toast’s Enterprise business by driving customer satisfaction and revenue for the company.

What you will do:

  • Help generate and execute the rollout of Toast POS to both mid-market and enterprise customers by coordinating cross-functionally within Toast and customers’ operations teams
  • Develop strong relationships and communication with our corporate customer teams.
  • Understand the MSA of all mid-market and enterprise customers in-depth
  • Collaborate closely with Services, Business Operations, Billing and Sales Teams on managing the on-boarding of individual customers’ locations
  • Communicate high level metrics of customers’ rollouts to both internal and external teams on a weekly basis
  • Meet and exceed booking and go-live goals and overall business objectives
  • Educate customers on available Toast POS products and services through presentations and demonstrations
  • Executing high volume of calls, emails and coordination between internal and external resources and franchisee customers
  • Utilize Salesforce CRM to produce a hardware and software quote and contract for all individual locations of a customer’s rollout
  • Understand and effectively communicate the strengths, benefits, and challenges of a rollout in order to make the POS transition as smooth as possible for both the customers and Toast

Do you have the right ingredients?

  • 1-3 years of previous work experience in an operations environment
  • Ability to work comfortably and effectively with colleagues in cross-functional roles and in customer interactions.
  • Excellent written and verbal communication
  • Technical aptitude to master existing CRM as well as overcome future challenges
  • Self-driven motivation to complete a project smoothly and efficiently
  • Ability to deal with objections appropriately
  • Attention to detail and ability to thrive in fast-paced shifting environment
  • Preferably Associate’s or Bachelor’s degree
  • Read Full Job Description

    Technology we use

    • Engineering
      • JavaLanguages
      • JavascriptLanguages
      • jQueryLibraries
      • AngularjsLibraries
      • ES6Libraries

    Location

    Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

    An Insider's view of Toast

    What’s the vibe like in the office?

    Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

    Gabe Gonzalez

    Software Engineer

    How has your career grown since starting at the company?

    I began as an implementation engineer, moved into instructional design, and now I am in my dream role as a product manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

    Sean Park

    Product Manager

    What are Toast Perks + Benefits

    Toast Benefits Overview

    Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

    Culture
    Volunteer in local community
    Partners with Nonprofits
    Friends outside of work
    Eat lunch together
    Intracompany committees
    Daily stand up
    Open door policy
    Team owned deliverables
    Team based strategic planning
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Dedicated Diversity/Inclusion Staff
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Wellness Programs
    Team workouts
    Retirement & Stock Options Benefits
    401(K)
    401(K) Matching
    Company Equity
    Performance Bonus
    Child Care & Parental Leave Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Family Medical Leave
    Company sponsored family events
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Paid Volunteer Time
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Beer on Tap
    Casual Dress
    Commuter Benefits
    Company Outings
    Stocked Kitchen
    Happy Hours
    Parking
    Recreational Clubs
    Fitness Subsidies
    Professional Development Benefits
    Job Training & Conferences
    Diversity Program
    Lunch and learns
    Cross functional training encouraged
    Promote from within
    Mentorship program
    Time allotted for learning
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