Toast
We power successful restaurants.

Enterprise Sales Coordinator

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We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Based on our incredible growth Toast is excited to be adding to our cross-functional Enterprise team! We seek to hire an Enterprise Sales Coordinator whose primary goal is to quote, contract and onboard all locations within a customers’ transitional POS rollout in an efficient, smooth and timely manner. This is a great opportunity to play a critical operational role in building Toast’s Enterprise business by driving customer satisfaction and revenue for the company.

What you will do:

  • Help generate and execute the rollout of Toast POS to both mid-market and enterprise customers by coordinating cross-functionally within Toast and customers’ operations teams
  • Develop strong relationships and communication with our corporate customer teams.
  • Understand the MSA of all mid-market and enterprise customers in-depth
  • Collaborate closely with Services, Business Operations, Billing and Sales Teams on managing the on-boarding of individual customers’ locations
  • Communicate high level metrics of customers’ rollouts to both internal and external teams on a weekly basis
  • Meet and exceed booking and go-live goals and overall business objectives
  • Educate customers on available Toast POS products and services through presentations and demonstrations
  • Executing high volume of calls, emails and coordination between internal and external resources and franchisee customers
  • Utilize Salesforce CRM to produce a hardware and software quote and contract for all individual locations of a customer’s rollout
  • Understand and effectively communicate the strengths, benefits, and challenges of a rollout in order to make the POS transition as smooth as possible for both the customers and Toast

Do you have the right ingredients?

  • 1-3 years of previous work experience in an operations environment
  • Ability to work comfortably and effectively with colleagues in cross-functional roles and in customer interactions.
  • Excellent written and verbal communication
  • Technical aptitude to master existing CRM as well as overcome future challenges
  • Self-driven motivation to complete a project smoothly and efficiently
  • Ability to deal with objections appropriately
  • Attention to detail and ability to thrive in fast-paced shifting environment
  • Preferably Associate’s or Bachelor’s degree
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    What are Toast Perks + Benefits

    Toast Benefits Overview

    Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

    Culture
    Volunteer in local community
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity employee resource groups
    We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
    Hiring practices that promote diversity
    Health Insurance + Wellness
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Pet insurance
    Wellness programs
    Team workouts
    Mental health benefits
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Performance bonus
    Child Care & Parental Leave
    Childcare benefits
    Generous parental leave
    Family medical leave
    Company sponsored family events
    Vacation + Time Off
    Unlimited vacation policy
    Paid volunteer time
    Sabbatical
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Onsite office parking
    Recreational clubs
    Fitness stipend
    Home-office stipend for remote employees
    Professional Development
    Job training & conferences
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks

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