Account Manager at Examity

| Greater Boston Area
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Please send your resume and cover letter to [email protected] w/ "Built In" in the subject line.
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Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a dedicated Account Manager to join the growing team in our Newton, MA location.

Position Overview
Account Managers at Examity gain experience in the education technology field and become a part of one of the region’s fastest-growing software companies. The Manager will be responsible for relationship development. This role requires an open line of communication with assigned clients to build strong partnerships.

Essential Duties

  • Grow existing customer relationships through ongoing support and customer advocacy.
  • Work with customers to determine the unique needs of their organization.
  • Broaden the client’s understanding of the services Examity provides.
  • Use effective communication to identify the needs and expectations of each client.

Requirements

  • 2+ years in customer service with experience project planning and portfolio management.
  • Bachelor’s degree in a related field (Sales/Marketing, Business, Information Technology) strongly preferred.
  • Excellent communicator, including being comfortable on the phone.
  • Organization skills and swift adaptability to priority changes.
  • Working knowledge of computer application software.
  • Self-motivated with the ability to work independently in a fast-paced environment.
  • Legal authorization to work in the United States. We will not sponsor individuals for employment visas.

 

Benefits
Examity offers a competitive salary and a comprehensive benefits package including health, dental, and 401k. As one of the fastest-growing Massachusetts companies, you will be challenged to build your skills and take on increasing responsibility. Our office environment is open, collaborative, fast-paced and high energy. Examity’s urban office location in Newton, MA provides access to local shopping and restaurants. Employees enjoy Examity’s free snacks and drinks, one “work from home” day per week, and frequent group outings to skyboxes for Celtics, Red Sox and summer concerts.

Examity is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, age, disability, sexual orientation, gender identity, sex, national origin, protected veteran status, or any other basis protected by federal, state, or local law.

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Please send your resume and cover letter to [email protected] w/ "Built In" in the subject line.
Apply now

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • Vue.jsFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AmplitudeAnalytics
    • SentryAnalytics
    • AxureDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail

Location

153 Needham Street, Newton, MA 02464

An Insider's view of Examity

What’s the vibe like in the office?

People at Examity mesh well together, both in and out of the office. Not only do we collaberate effectively on projects, but we go out after work together, like to sporting events, the arcade, and restaurants."

Kristina

Billing and Reporting Specialist

What kinds of technical challenges do you and your team face?

When I first started here, the online proctoring industry was just emerging. The most challenging aspect of the job was the unknown. We had to work everything from scratch with little or no reference.

Nina

Senior Director, Account Management

What makes someone successful on your team?

To be successful in a role here, it requires great listening and communication skills, a desire to serve, persistence, and consistency over time."

Kahlil

Director, Business Development

How do you empower your team to be more creative?

We've fostered creativity by building a culture that encourages collaboration. Everyone on the engineering and product teams has a voice in the work we’re doing, and that is not limited to their job title or role. Great ideas can come from anywhere, and often having an ‘outside' view is what helps solve problems or spark unconventional approaches.

Brian

Senior Vice President, Product and Engineering

How do you collaborate with other teams in the company?

Everybody I work with comes from a variety of backgrounds and experiences. We're constantly engaged with one another, and you learn a lot and perform your best in this kind of environment."

Forrest

Director, Customer Success

What are Examity Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Examity hosts Company outings semi-annually.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Free on-site garage parking.
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Please send your resume and cover letter to [email protected] w/ "Built In" in the subject line.
Apply now
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