Sales Support Specialist / Sales Coordinator

Job Overview:

We are seeking a detail-oriented and proactive Sales Support Specialist / Sales Coordinator to join our dynamic sales team. This hybrid role plays a vital part in driving sales operations forward by coordinating complex Request for Proposal (RFP) submissions and managing trade show and event logistics. The ideal candidate will be highly organized, possess excellent writing and proofreading skills, and demonstrate strong project management capabilities. This role supports the sales team by ensuring seamless execution of proposal activities, maintaining sales tools and materials, coordinating events, and facilitating efficient communication across departments.

Key Responsibilities:

RFP Coordination (Proposal Management – ~70%)

• Understand and analyze request for proposals (RFPs), request for quotations (RFQs), and request for information (RFIs).
• Manage the full RFP process from receipt to timely submission, ensuring compliance with deadlines and client specifications.
• Using historical RFP’s and boilerplate information to help build interesting and compelling proposals to achieve business objectives.
• Act as the project manager for RFPs: develop and track proposal timelines, assign deliverables to key contributors, and ensure alignment on objectives.
• Gather content and input from Legal, Executive Leadership (EVP, VP), and Regional Sales Managers to complete proposals.
• Draft, edit, and proofread proposal content including executive summaries, company overviews, and technical responses.
• Analyze and distill complex RFP questions for clear internal communication and effective response.
• Maintain an RFP content database and track submission outcomes and metrics for future optimization.

Trade Show & Event Coordination (~15%)

• Plan, organize, and execute logistics for trade shows/exhibitions.
• Coordinate booth administrative documents, shipping and receiving of materials, promotional item inventory, and Regional Sales Manager support.
• Manage vendor relationships and exhibitor registration processes.
• Work with Marketing Content Strategist ensuring all branding and marketing collateral is current, aligned with company standards, and available for sales team use.

Sales Operations Support (~15%)

• Maintain inventory of sales supplies, promotional materials, and office collateral.
• Assist with Freedom of Information (FOI) submissions, competitor research, and Regional Sales Manager tasks (e.g., forms, reports, membership renewal, insurance certificates).
• Support the onboarding process for new sales reps, including branded apparel and welcome materials.
• Leverage tools such as Salesforce and Microsoft Office to support reporting, communication, and lead tracking.
• Ensure internal sales documentation is organized, accurate, and easily accessible.

About Harris Computer:

Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!

• We empower our employees to make a difference
• We have an award-winning culture
• We offer opportunity to learn
• We are financially strong and we are owned by the largest software company in Canada (CSI)
• We have fun!

Follow us on social media to learn more about our company values, culture and initiatives!

• Instagram: ⁠@weareharris
• LinkedIn: ⁠Harris Computer