Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Who you are:
Hometap is seeking a Sales Performance Coach to help our Investment Managers (sales consultants) and Homeowner Support Specialists (customer support) reach their full potential. You’ll play a key role on the Sales Enablement team by helping new team members ramp quickly, strengthening the skills of tenured sellers, and ensuring everyone on the team is equipped to deliver an exceptional experience to every homeowner.
As a trusted coach and sales expert, you’ll guide team members through onboarding and ongoing development, providing real-time feedback, customized coaching plans, and the support they need to succeed. You’ll be a trainer, motivator, and problem-solver who helps our team continuously raise the bar.
In your day-to-day, you’ll reinforce our sales process and ensure tools like Guru (our internal knowledge base), our Learning Management System (LMS), and the Hometap sales playbook become second nature to every Investment Manager. You’ll lead call reviews and shadowing sessions, update training materials, run role plays, and provide guidance on Salesforce and system best practices.
What you'll do:
- Lead onboarding for new Investment Managers and sales team members, introducing them to Hometap’s consultative sales process, developing individualized coaching plans, and facilitating training sessions
- Serve as a go-to expert on our sales methodology, offering hands-on coaching and guidance to both new and experienced Investment Managers
- Maintain and enhance resources in the Guru knowledge base and our LMS, keeping sales materials accurate, current, and actionable
- Provide consistent, data-driven coaching and feedback to help team members achieve and exceed their sales goals
- Partner with sales managers to identify early performance challenges and create targeted improvement strategies
- Deliver clear, empathetic, and motivating feedback that supports professional growth and accountability
- Provide structured reporting and insights on performance trends, coaching impact, and recurring skill gaps — summarizing key observations and recommendations in quarterly readouts to leadership and Enablement
- Foster a culture of learning and excellence, including celebrating wins, sharing best practices, and leading by example
- Track and report on enablement KPIs (e.g., ramp time, conversion rates, win rates) to measure the impact of coaching programs
What you bring:
- 2+ years of experience in sales enablement, coaching or training, with proven success supporting teams to exceed sales goals and improve performance
- Strong understanding of consultative sales methodologies, pipeline management, and behavior-based performance improvement
- Excellent communication and presentation skills, with an ability to simply complex concepts and deliver feedback that inspires action
- Experience designing and leading engaging training programs that drive measurable results
- A data-driven approach to coaching—you know how to use performance metrics and insights to guide strategy
- Proficiency with Salesforce, LMS platforms, and conversation intelligence tools (like Gong or Chorus)Highly organized, empathetic, and motivational approach to working with sales professionals
- Bachelor’s degree in Business, Communications, or a related field preferred
The salary range for this role is $90,000 - $115,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, 401k match, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Top Skills
Hometap Boston, Massachusetts, USA Office
Our offices are located in the Back Bay neighborhood, home of Boston's tallest skyscrapers, as well as some of the city's finest restaurants, shopping, cafes and hotels. The office is easily accessible for commuters outside of the city as well as those flying in from elsewhere.
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