Sales Operations Manager
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Seismic, a rapidly growing Forbes Cloud 100 company, is the global leader in enablement, helping make sales teams better by becoming more productive and engaging with buyers in a compelling way. Seismic’s platform provides continuous guidance to improve behavior, content, and skills to win more deals and deliver better experiences. Nearly 2,000 organizations including IBM and American Express have made Seismic their enablement platform of choice. Seismic integrates with business-critical platforms including Microsoft, Salesforce, Google and Adobe. Seismic is headquartered in San Diego, with offices across North America, Europe, Australia and China.Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here.
Seismic is looking for a highly motivated Sales Operations Manager to help define the Sales Go-To-Market (GTM) strategy, provide strategic analyses and instill operational thoughtfulness to our Sales organization. You will lead key parts of the strategic planning process, alongside sales processes and insights. You should be highly analytical and able to work directly with sales leadership and cross-functional stakeholders. You will use data and qualitative information to help our Sales leadership manage the business. You will support essential aspects of our GTM design and annual planning process. You will help build our analytics foundation including executive reporting, health of the business reviews, dashboards and indicators. The role will report to the Director of Sales Operations.
This is an Individual Contributor role.
What you will be doing:
- Support the cadence of the business: Annual Planning, Quarterly business reviews, Weekly Forecasting calls and Pipeline reviews.
- Be a trusted business partner to the Sales GTM leadership by defining, tracking, and implementing goals, programs and strategies at scale.
- Lead executive analyses, strategies, and deliverables.
- Provide visibility and performance tracking to the business (Ops councils, Ops reviews, rep efficiency and productivity indicators, dashboards).
- Partner with Finance and Revenue leaders on the Operating Model, and own bottom-up models.
- Help build our data and reporting foundation.
- Improve operational efficiency by automating and improving processes, in partnership with other Sales Ops teammates and the Systems team.
- Partner with the enablement team on sales training.
What you bring to the team:
We are looking for a self-motivated and highly analytical Sales Ops leader, a doer who thinks strategically and can also dive deep into challenges to get things done. This is a person who is a true business partner to senior Sales leaders, and who has a proven track record supporting fast-growing SaaS organizations.
- 7+ years of experience, with a minimum of 5+ years in Sales Operations, with a preference toward B2B SaaS experience, especially in the “scale-up” phase.
- Proven expertise developing and improving complex operating models, using advanced Excel functionalities.
- Propensity to summarize complex concepts and data and present clear information to executives, teams and internal stakeholders.
- Process expert: Envision E2E process change to solve our needs, drive agreement, document requirements, guide execution in partnership with IT, perform UAT, and report on progress.
- Advanced proficiency in BI and sales tools (e.g. Salesforce, Tableau, Lookr).
- Investment banking, strategy consulting, business operations experience a plus.
- Experience designing and implementing new sales methodologies and processes.
- Bachelor’s degree in a quantitative field. Master is a plus.
- Excellent communications skills including presenting, editing, and writing with attention to detail required.
Our values:
Here at Seismic, we ignite growth for our company, industry, and people. We are enablement innovators seeking the best, brightest teammates who are mission-driven and empowered by our values.
- We are inclusive.
- We are vulnerable.
- We seek to understand.
- We strive for excellence.
- We champion the customer.
- We celebrate success.
What we have for you: (US)
- Take time to rest and recharge w/ paid time off, paid company holidays, and end of year company shutdown
- Medical, dental, vision and 2x life insurance
- Health Savings Accounts with $1,000 Single/$2,000 Family employer contribution and employer-paid disability plans
- Fertility & family planning benefits
- Paid parental leave and family caregiver leaves
- Annual professional development reimbursement
- Mental health support + Employee Assistance programs w/ free counseling sessions
- 401k w/ employer match
- Equity program and performance-based bonuses
- Bring Your Own Device technology stipend
- Seismic Cares Program w/ charitable donation matching
- Nine Communities of Belonging (employee resource/affinity groups)
- Access to free paid telemedicine
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected].
Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement, backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also recently expanded its team and product portfolio with the acquisition of Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft.
Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.