Sales Operations - Deal Desk Specialist (Remote)

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

The Sales Operations - Deal Desk Specialist governs complex, high-value, and non-standard sales opportunities to ensure they are complete, compliant, and ready to progress through the sales lifecycle. You will serve as the primary point of coordination between Sales and partners during deal formation, managing approvals, dependencies, and timelines.

In addition to deal execution, the Deal Desk Specialist identifies opportunities to improve deal governance, reduce friction, and ensure scale through process improvement and automation. You will report to our Senior Manager of Sales Operations.

Responsibilities

• Conduct intake of complex sales opportunities to ensure completeness and readiness for review
• Collect, review, and validate supporting artifacts, including related agreements, previously approved pricing, and prior compliance or vetting reviews
• Manage collaboration with cross-functional stakeholders, including Contracts/Legal, Pricing, Compliance, Vetting, and Billing
• Promote communication between Sales and internal partners during deal structuring and approval
• Support Sales with follow-up items required to advance opportunities through approval workflows
• Track deal progress and dependencies, holding team members accountable to timelines and Service level agreements
• Ensure all required approvals are secured, documented, and recorded before opportunities progress through sales stages and execution
• Identify recurring issues, bottlenecks, and quality gaps in deal execution. Recommend process improvements and opportunities for automation

• 5+ years experience supporting complex B2B sales processes, deal governance, or revenue operations
• Experience working with multiple teams and internal partners
• High judgment, attention to detail, and ability to operate in ambiguity
• Experience with CRM systems (Salesforce)
• Demonstrated ability to identify and drive process improvement initiatives

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including full medical, dental, vision, and matching 401K
• Flexible work environment, ability to work fully remote, hybrid or in-office
• Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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